ValueKnow is a PUP (potentially unwanted program) from the adware family. Adware is a form of malicious software which presents unwanted advertisements to the user of a MAC system. The ads caused by adware software are sometimes in the form of a in-text link, pop up or sometimes in an unclosable windows.
Unwanted ads
Does adware software steal your data? ValueKnow can analyze the location and which Internet web-pages you visit, and then show ads to the types of content, goods or services featured there. Adware authors can collect and sell your surfing information and behavior to third parties.
Threat Summary
| Name | ValueKnow, Value Know app/extension |
| Type | adware software, PUP (potentially unwanted program), popup advertisements, popups, popup virus |
| Symptoms |
|
| Removal | ValueKnow removal guide |
How does ValueKnow get on your machine
In many cases, the free applications install package includes optional programs such as this adware. So, be very careful when you agree to install anything. The best way – is to choose a Custom, Advanced or Manual installation method. Here reject all bundled applications in which you are unsure or that causes even a slightest suspicion. The main thing you should remember, you don’t need to install any additional software which you do not trust!
If you would like to free your machine of adware software and thus get rid of ValueKnow ads and are unable to do so, you can use the instructions below to look for and remove adware and any other malicious software for free.
How to Remove ValueKnow
In the few simple steps below we will have a look at the adware and how to remove ValueKnow ads from Safari, Google Chrome and Mozilla Firefox browsers for Mac OS, natively or by using a few free removal tools. Read this manual carefully, bookmark it or open this page on your smartphone, because you may need to exit your web browser or reboot your MAC OS.
To remove ValueKnow, follow the steps below:
- How to remove ValueKnow without any software
- Automatic Removal of ValueKnow adware
- How to stay safe online
- To sum up
How to remove ValueKnow without any software
Looking for a solution to delete ValueKnow adware software manually without installing any tools? Then this section of the post is just for you. Below are some simple steps you can take. Performing these steps requires basic knowledge of web browser and Windows setup. If you are not sure that you can follow them, it is better to use free apps listed below that can help you remove ValueKnow adware software.
Delete potentially unwanted apps using the Finder
Some of potentially unwanted programs, adware software and browser hijackers can be uninstalled using the ‘Move to Trash’ tool that is located in the Finder. So, if you are using any version of Mac OS and you have noticed an unwanted program, then first try to delete it through the Finder.
Open Finder and click “Applications”.
Very carefully look around the entire list of programs installed on your machine. Most probably, one of them is the ValueKnow adware software. If you’ve many programs installed, you can help simplify the search of malicious apps by sort the list by date of installation.
Once you’ve found a dubious, unwanted or unused program, right click to it and choose “Move to Trash”. Another solution is drag the program from the Applications folder to the Trash.
Don’t forget, choose Finder -> “Empty Trash”.
Remove ValueKnow adware from Google Chrome
If you’re getting ValueKnow ads, then you can try to delete it by resetting Chrome to its original state. It will also clear cookies, content and site data, temporary and cached data. It’ll keep your personal information such as browsing history, bookmarks, passwords and web form auto-fill data.
Open the Chrome menu by clicking on the button in the form of three horizontal dotes (
). It will display the drop-down menu. Select More Tools, then click Extensions.
Carefully browse through the list of installed plugins. If the list has the extension labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following guidance: Remove Chrome extensions installed by enterprise policy otherwise, just go to the step below.
Open the Google Chrome main menu again, press to “Settings” option.
Scroll down to the bottom of the page and click on the “Advanced” link. Now scroll down until the Reset settings section is visible, as displayed in the following example and press the “Reset settings to their original defaults” button.
Confirm your action, click the “Reset” button.
Get rid of ValueKnow adware from Safari
The Safari reset is great if your internet browser is hijacked or you have unwanted add-ons or toolbars on your web-browser, that installed by an malicious software.
Run Safari internet browser. Next, select Preferences from the Safari menu.
First, click the “Security” icon. Here, choose “Block pop-up windows”. It will stop some types of pop-ups.
Now, click the “Extensions” icon. Look for questionable extensions on left panel, select it, then press the “Uninstall” button. Most important to remove all suspicious add-ons from Safari.
Once complete, check your homepage and search engine settings. Click “General” tab. Make sure that the “Homepage” field contains the website you want or is empty.
Make sure that the “Search engine” setting shows your preferred search provider. In some versions of Safari, this setting is in the “Search” tab.
Remove ValueKnow from Mozilla Firefox by resetting browser settings
The Firefox reset will get rid of redirects to intrusive ValueKnow ads, modified preferences, extensions and security settings. When using the reset feature, your personal information like passwords, bookmarks, browsing history and web form auto-fill data will be saved.
First, run the Mozilla Firefox and click 
button. It will show the drop-down menu on the right-part of the web browser. Further, click the Help button (
) like the one below.
In the Help menu, select the “Troubleshooting Information” option. Another way to open the “Troubleshooting Information” screen – type “about:support” in the browser adress bar and press Enter. It will show the “Troubleshooting Information” page such as the one below. In the upper-right corner of this screen, click the “Refresh Firefox” button.
It will show the confirmation prompt. Further, click the “Refresh Firefox” button. The Firefox will begin a procedure to fix your problems that caused by the ValueKnow adware software. When, it’s done, click the “Finish” button.
Automatic Removal of ValueKnow adware
Experienced security researchers have built efficient adware removal tools to aid users in removing unwanted pop ups and unwanted advertisements. Below we will share with you the best malicious software removal tools with the ability to scan for and remove ValueKnow adware.
Use MalwareBytes Anti-Malware to get rid of ValueKnow adware
We recommend using the MalwareBytes that are fully clean your computer of the adware software. This free tool is an advanced malware removal program created by (c) Malwarebytes lab. This application uses the world’s most popular anti-malware technology. It’s able to help you get rid of the ValueKnow ads from your browsers, PUPs, malicious software, browser hijacker, toolbars, ransomware and other security threats from your machine for free.
Installing the MalwareBytes is simple. First you’ll need to download MalwareBytes Free from the following link.
20983 downloads
Author: Malwarebytes
Category: Security tools
Update: September 10, 2020
After the downloading process is finished, close all software and windows on your MAC. Open a directory in which you saved it. Run the saved file and follow the prompts.
Once installation is done, you will see window as on the image below.
Now click the “Scan” button . MalwareBytes Anti Malware (MBAM) utility will begin scanning the whole MAC OS to find out ValueKnow adware software. When a malware, adware or potentially unwanted programs are detected, the number of the security threats will change accordingly.
When the system scan is complete, MalwareBytes Anti Malware will show a screen which contains a list of malicious software that has been found. Review the results once the tool has finished the system scan. If you think an entry should not be quarantined, then uncheck it. Otherwise, simply click “Remove Selected Items” button.
The Malwarebytes will now start to remove ValueKnow adware.
How to stay safe online
Use adblocker program such as AdGuard in order to stop ads, malvertisements, pop-ups and online trackers, avoid having to install malicious and adware browser plug-ins and add-ons that affect your machine performance and impact your MAC security. Browse the Web anonymously and stay safe online!
Download AdGuard on your computer by clicking on the link below.
3771 downloads
Author: © Adguard
Category: Security tools
Update: January 17, 2018
When downloading is finished, run the downloaded file. You will see the “Setup Wizard” screen. Follow the prompts.
Each time, when you launch your MAC system, AdGuard will run automatically and stop unwanted ads, block harmful or misleading web pages.
To sum up
Now your machine should be free of the ValueKnow adware. We suggest that you keep MalwareBytes AntiMalware (to periodically scan your MAC OS for new adwares and other malware) and AdGuard (to help you stop unwanted ads and harmful web-sites). Moreover, to prevent any adware, please stay clear of unknown and third party apps.
If you need more help with ValueKnow related issues, go to here.
