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Remove eTogether redirect from Chrome, Firefox, IE and Edge

Myantispyware team May 26, 2016    

eTogether is a browser hijacker that installed onto your PC with the help of “eTogether” or “eTogether Start” extension powered by etogether.com. It changes browser’s settings such as a home page and default search engine. So, every time, when you will run your browser, it will open a eTogether web site.

eTogether Start

Every time you start Mozilla Firefox, Google Chrome or Microsoft Internet Explorer (Edge) you will see this page. Of course you can setup your home page again, but next time you start a browser you will see that eTogether return. As mentioned above, the browser hijacker changed the default search engine on the unwanted web-site too, so all your search queries will be redirected to eTogether site. Thus the authors of the browser hijacker may collect the search terms of your queries, and redirect you to other unknown websites.

Common symptoms of eTogether

  • eTogether hijacks your web browser homepage, default search engine.
  • Internet Searches are redirected to eTogether.
  • Internet may be slow.
  • Antivirus detects adware and pup infections.

How to remove eTogether redirect (Step-by-step instructions)

The following instructions is a full step-by-step guide, which will help you to remove eTogether hijacker from Mozilla Firefox, Internet Explorer and Google Chrome. Moreover, the steps below will help you to uninstall potentially unwanted software such as adware and toolbars that your computer may be infected. Please do the instructions step by step. If you need a help or have any questions, then ask for our assistance here or type a comment below.

1. Uninstall unknown software by using Windows Control Panel.
2. Remove eTogether extensions from Mozilla Firefox, Internet Explorer and Google Chrome with AdwCleaner.
3. Remove eTogether redirect with JRT (Junkware Removal Tool).
4. Remove eTogether browser hijacker related files and registry keys with MalwareBytes Anti-malware.
5. Reset Chrome settings to remove eTogether redirect (Optional).
6. Reset Firefox settings to remove eTogether redirect (Optional).
7. Reset Internet Explorer settings to remove eTogether redirect (Optional).

1. Uninstall unknown software by using Windows Control Panel.

Press Windows key windows key, then click Search windows search. Type Control panel and press Enter. If you using Windows XP or Windows 7, then click Start and select Control Panel. It will open the Windows Control Panel as shown below.

windows control panel.jpg

 

Click Uninstall a program ControlPanel Uninstall

It will open a list of all programs. Scroll down, select [HIJACKER-APP] and click Uninstall.

adware uninstall

Most important, scroll through the all list, and uninstall any unknown programs.

2. Remove eTogether extensions from Mozilla Firefox, Internet Explorer and Google Chrome with AdwCleaner.

Download AdwCleaner from the link below.

AdwCleaner download link

Once finished, open a directory in which you saved it. You will see a icon like below.

adwcleaner icon

Double click the AdwCleaner desktop icon. Once this tool is started, you will see a screen like below.

adwcleaner screen

Press Start button to perform a system scan for eTogether adware and malicious extensions. Once AdwCleaner has finished, it will open a scan report as shown below.

AdwCleaner detects istartsurf

Review the report and then click Cleaning button. It will display a prompt.

adwcleaner prompt

Click OK. When the cleaning process is finished, AdwCleaner may ask you to reboot your computer.

adwcleaner reboot

When your PC is started, you will see an AdwCleaner log.

adwcleaner report

3. Remove eTogether redirect with JRT (Junkware Removal Tool).

Download Junkware Removal Tool from the link below.

JRT (Junkware Removal Tool) download link.

Open a directory in which you saved the JRT. You will see an icon like below.

JRT icon

Run it. Junkware Removal Tool will try to update itself, if a new version is available. Once updating is done, you will see JRT DISCLAIMER.

jrt - Junkware Removal Tool

Please read and press any key to continue. First, JRT creates a restore point and once complete, it will start a scan of a computer.

jrt scanning

During the scan, Junkware Removal Tool will check Startups, Services, Processes, Files, Folders, Registry keys, Registry values, Mozilla Firefox, Internet Explorer (EDGE), Google Chrome extensions and remove eTogether related malicious software that has been found.

When cleaning a computer is completed, JRT will display a log file.

jrt scan completed

4. Remove eTogether related files and registry keys with MalwareBytes Anti-malware.

Download MalwareBytes Anti-malware (MBAM) from the link below.

MalwareBytes Anti-malware download link

Once downloaded, close all programs and windows on your computer. Open a directory in which you saved it. Double-click on the icon that named mbam-setup like below.

Malwarebytes Anti-Malware setup file icon

When the installation begins, you will see the Setup – Wizard that will help you install MalwareBytes Anti-malware on your computer.

Malwarebytes Anti-Malware installation

Once installation is complete, you will see window similar to the one below.

Malwarebytes scan now

Now click on the Scan Now button to start scanning your computer for malware that cause a redirect to eTogether. This procedure can take some time, so please be patient.

Malwarebytes detects istartsurf

When the scan is finished, make sure all entries have “checkmark” and click Remove Selected button. MalwareBytes Anti-malware will start to remove eTogether browser hijacker related files, folders, registry keys. Once disinfection is completed, you may be prompted to Restart.

5. Reset Chrome settings to remove eTogether redirect (Optional)

Open the Google Chrome menu by clicking on the button in the form of three horizontal stripes (google chrome menu button). It opens the drop-down menu. Click to Settings option.

chrome drop-down menu

Scroll down to the bottom of the page and click on the “Show advanced settings” link. Now scroll down until the Reset settings section is visible, as shown below and click on the Reset settings button.

chrome advanced settings

Confirm your action, click on the Reset button.

6. Reset Firefox settings to remove eTogether redirect (Optional)

Open Mozilla Firefox menu by clicking on the button in the form of three horizontal stripes (Mozilla Firefox menu button). It opens the drop-down menu. Click on the Help button (firefox help button).

firefox settings menu

In the Help menu click on the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page click on Refresh Firefox button.

firefox troubleshooting info window

Confirm your action. Click on the Refresh Firefox.

7. Reset Internet Explorer settings to remove eTogether redirect (Optional)

Open the Internet Explorer tools menu by clicking on the button in the form of gear (internet explorer tools menu icon). It opens the drop-down menu. Click on the Internet Options.

reset internet explorer tools menu

In the Internet Options window click on the Advanced tab, then click the Reset button. The Internet Explorer will show the Reset Internet Explorer settings window. Select the Delete personal settings check box, then click on Reset button.

reset internet explorer settings

You will now need to restart your computer for the changes to take effect.

The End.

Your computer should now be free of eTogether redirect. If you need help with the instructions, then ask for help here.

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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