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HSBC Payment Confirmation Email Scam: What You Need to Know

Myantispyware team February 25, 2025    

Have you received an email with the subject “Payment Advice – Verification Needed To Send Payment Swift Copy” claiming to be from HSBC, asking you to confirm your email address to receive a payment confirmation?

Question: Is this email from HSBC real and safe to respond to?

Investigation Findings: This email is a scam designed to trick you into giving away personal information. It pretends to be from HSBC but is really from scammers trying to access your details.

Answer: This email is a fraudulent attempt. πŸ’‘ To protect yourself from scams like this, never reply to emails asking for personal information verification. Always verify the sender’s email address for authenticity and contact your bank directly through official channels if you are unsure. Additionally, keep your antivirus software up to date to help detect such scams.

A typical “HSBC Payment Confirmation” scam email reads as follows:

Subject: Payment Advice – Verification Needed To Send Payment Swift Copy

This e-mail delivers to: xxxxxxxx

Description: We Request your approval for Payment instruction made on behalf of your customer.

We hope this email finds you well.

A payment has been successfully processed to your account via HSBC on behalf of your customer. To proceed with sharing the payment confirmation, we kindly ask you to confirm your email address for verification purposes.

Simply reply to this email to confirm your E-mail details are correct, and we will immediately provide the payment confirmation for your records.

Thank you for your cooperation. We look forward to your prompt response.

Best regards,
Global Payments and Cash Management
HSBC Commercial Banking

The HSBC Payment Confirmation Email Scam is a sneaky trick designed to steal your personal information. This scam targets people by pretending to be from HSBC and asking for email verification in order to send a payment confirmation. It’s a fake message scammers use to make you reply with your personal details, which they can then use to their advantage.

These scam emails often look real and can land in your inbox without warning. They usually urge you to respond quickly, playing on the fear of something going wrong with your payment. If you respond, the scammers might then try to get even more information from you or use your email details for further scams.

πŸ’‘ If you receive an email like this, do not reply or click on any links. Instead, verify the email’s authenticity by contacting HSBC directly using contact information you trust, such as their official website or phone number. It’s important to keep your personal information safe and avoid falling victim to scams like these.

Summary Table

Name HSBC Payment Confirmation Email Scam
Type Email Scam
Pretends to be HSBC Commercial Banking
Goal To get personal information
Method Sending fake emails

πŸ“§ What to Do When You Receive the “HSBC Payment Confirmation” Scam Email

We advise everyone who receives this email to follow the simple steps below to protect yourself from potential scams:

  • ❌ Do not believe this email.
  • πŸ”’ NEVER share your personal information and login credentials.
  • πŸ“Ž Do not open unverified email attachments.
  • 🚫 If there’s a link in the scam email, do not click it.
  • πŸ” Do not enter your login credentials before examining the URL.
  • πŸ“£ Report the scam email to the FTC at www.ftc.gov.

If you accidentally click a phishing link or button in the “HSBC Payment Confirmation” Email, suspect that your computer is infected with malware, or simply want to scan your computer for threats, use one of the free malware removal tools. Additionally, consider taking the following steps:

  • πŸ”‘ Change your passwords: Update passwords for your email, banking, and other important accounts.
  • πŸ›‘οΈ Enable two-factor authentication (2FA): Add an extra layer of security to your accounts.
  • πŸ“ž Contact your financial institutions: Inform them of any suspicious activity.
  • πŸ”„ Monitor your accounts: Keep an eye on your bank statements and credit reports for any unusual activity.

πŸ” How to Spot a Phishing Email

Phishing emails often share common characteristics; they are designed to trick victims into clicking on a phishing link or opening a malicious attachment. By recognizing these signs, you can detect phishing emails and prevent identity theft:

How to spot a phishing email similar to HSBC Payment Confirmation

πŸ’‘ Here Are Some Ways to Recognize a Phishing Email

  • βœ‰οΈ Inconsistencies in Email Addresses: The most obvious way to spot a scam email is by finding inconsistencies in email addresses and domain names. If the email claims to be from a reputable company, like Amazon or PayPal, but is sent from a public email domain such as “gmail.com”, it’s probably a scam.
  • πŸ”  Misspelled Domain Names: Look carefully for any subtle misspellings in the domain name, such as “arnazon.com” where the “m” is replaced by “rn,” or “paypa1.com,” where the “l” is replaced by “1.” These are common tricks used by scammers.
  • πŸ‘‹ Generic Greetings: If the email starts with a generic “Dear Customer”, “Dear Sir”, or “Dear Madam”, it may not be from your actual shopping site or bank.
  • πŸ”— Suspicious Links: If you suspect an email may be a scam, do not click on any links. Instead, hover over the link without clicking to see the actual URL in a small popup. This works for both image links and text links.
  • πŸ“Ž Unexpected Attachments: Email attachments should always be verified before opening. Scan any attachments for viruses, especially if they have unfamiliar extensions or are commonly associated with malware (e.g., .zip, .exe, .scr).
  • ⏰ Sense of Urgency: Creating a false sense of urgency is a common tactic in phishing emails. Be wary of emails that claim you must act immediately by calling, opening an attachment, or clicking a link.
  • πŸ“ Spelling and Grammar Errors: Many phishing emails contain spelling mistakes or grammatical errors. Professional companies usually proofread their communications carefully.
  • πŸ”’ Requests for Sensitive Information: Legitimate organizations typically do not ask for sensitive information (like passwords or Social Security numbers) via email.

βœ… Conclusion

We hope this article has helped you understand more about the “HSBC Payment Confirmation” Scam Email and how to avoid falling victim to scammers. If you have received a phishing email that is similar but not identical to the example above, please post it in the comments section of this article. This helps us warn other users about potential scams and improve our resources to protect you better. Stay safe and vigilant! πŸ›‘οΈ

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Author: Myantispyware team

Myantispyware is an information security website created in 2004. Our content is written in collaboration with Cyber Security specialists, IT experts, under the direction of Patrik Holder and Valeri Tchmych, founders of Myantispyware.com.

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