If unrequested website called We Know keeps showing up as your homepage or search provider then most likely that hijackware (also known as browser hijacker) was installed on your PC. It is able to hijack your browser such as Edge, Internet Explorer, Mozilla Firefox and Google Chrome to its web-page. You will notice that the internet browser newtab, home page and search engine by default have modified without your permission to We Know. Whenever you search for anything in Google (Bing or Yahoo) you will get redirected to other search engines that are 100% commercial. Please read this article below for more troubleshooting info. Here’s the complete guidance that would help remove We Know from your internet browser.
When you perform a search via We Know, in addition to search results from Yahoo, Bing or Google Custom Search which provide links to web pages, news articles, images or videos you will also be shown a huge number of annoying ads. The devs behind We Know doing this to make advertising money from these advertisements.
Also, ‘ad-supported’ software (also known as adware) may be installed on the PC system together with We Know hijacker infection. It will insert lots of ads directly to the websites that you view, creating a sense that advertisements has been added by the creators of the webpage. Moreover, legal ads can be replaced on fake advertisements which will offer to download and install various unnecessary and harmful apps. Moreover, the We Know hijacker has the ability to collect lots of user info that can be later sold to third parties.
Therefore it is very important to clean your computer of browser hijacker ASAP. Follow the tutorial below to remove We Know search, as well as other malicious software and ad supported software, which can be installed onto your computer along with it.
Remove We Know search engine (removal instructions)
Most commonly browser hijackers requires more than a simple uninstall with the help of MS Windows Control panel in order to be fully removed. For that reason, our team designed several removal methods which we have combined in a detailed guidance. Therefore, if you’ve the annoying We Know browser hijacker on your computer and are currently trying to have it uninstalled then feel free to follow the steps below in order to resolve your problem. Some of the steps will require you to reboot your computer or close this web-page. So, read this guide carefully, then bookmark or print it for later reference.
To remove We Know, perform the steps below:
- How to get rid of We Know manually
- We Know search engine automatic removal
- Block We Know search engine and other unwanted web-sites
- How can you prevent the We Know hijacker infection
- To sum up
How to get rid of We Know manually
To remove We Know browser hijacker infection, adware and other unwanted applications you can try to do so manually. Unfortunately some of the hijackers won’t show up in your application list, but some browser hijackers may. In this case, you may be able to delete it via the uninstall function of your MS Windows computer. You can do this by completing the steps below.
Uninstall potentially unwanted apps using Microsoft Windows Control Panel
First, go to MS Windows Control Panel and remove questionable applications, all applications you don’t remember installing. It is important to pay the most attention to apps you installed just before We Know browser hijacker appeared on your internet browser. If you don’t know what a program does, look for the answer on the Web.
Windows 8, 8.1, 10
Windows XP, Vista, 7
Next, press “Uninstall a program”
It will display a list of all software installed on your personal computer. Scroll through the all list, and remove any dubious and unknown programs. To quickly find the latest installed software, we recommend sort software by date in the Control panel.
Remove We Know from Firefox by resetting web-browser settings
If the Mozilla Firefox internet browser search provider, homepage and newtab page are changed to We Know search engine and you want to restore the settings back to their default state, then you should follow the step-by-step guidance below. However, your saved bookmarks and passwords will not be lost.
Run the Firefox and click the menu button (it looks like three stacked lines) at the top right of the browser screen. Next, click the question-mark icon at the bottom of the drop-down menu. It will show the slide-out menu.
Select the “Troubleshooting information”. If you’re unable to access the Help menu, then type “about:support” in your address bar and press Enter. It bring up the “Troubleshooting Information” page as displayed in the following example.
Click the “Refresh Firefox” button at the top right of the Troubleshooting Information page. Select “Refresh Firefox” in the confirmation dialog box. The Mozilla Firefox will begin a procedure to fix your problems that caused by the hijacker that created to reroute your browser to the We Know webpage. Once, it is complete, press the “Finish” button.
Get rid of We Know from Internet Explorer
In order to restore all internet browser default search engine, new tab page and home page you need to reset the Microsoft Internet Explorer to the state, which was when the MS Windows was installed on your PC system.
First, launch the IE, then press ‘gear’ icon . It will open the Tools drop-down menu on the right part of the web-browser, then click the “Internet Options” as displayed on the image below.
In the “Internet Options” screen, select the “Advanced” tab, then press the “Reset” button. The Microsoft Internet Explorer will show the “Reset Internet Explorer settings” prompt. Further, click the “Delete personal settings” check box to select it. Next, click the “Reset” button as shown below.
After the procedure is finished, click “Close” button. Close the Microsoft Internet Explorer and restart your machine for the changes to take effect. This step will help you to restore your internet browser’s search engine by default, start page and newtab to default state.
Remove We Know search engine from Chrome
Like other modern web-browsers, the Google Chrome has the ability to reset the settings to their default values and thereby recover the web-browser search engine, newtab and start page that have been changed by the We Know hijacker.
First start the Chrome. Next, click the button in the form of three horizontal dots ().
It will open the Chrome menu. Select More Tools, then click Extensions. Carefully browse through the list of installed extensions. If the list has the extension signed with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following instructions: Remove Google Chrome extensions installed by enterprise policy.
Open the Chrome menu once again. Further, click the option named “Settings”.
The web browser will show the settings screen. Another method to show the Chrome’s settings – type chrome://settings in the web browser adress bar and press Enter
Scroll down to the bottom of the page and click the “Advanced” link. Now scroll down until the “Reset” section is visible, as shown below and press the “Reset settings to their original defaults” button.
The Chrome will display the confirmation prompt as on the image below.
You need to confirm your action, click the “Reset” button. The internet browser will start the process of cleaning. Once it’s done, the internet browser’s settings including home page, search engine and newtab back to the values which have been when the Google Chrome was first installed on your computer.
We Know search engine automatic removal
Manual removal guidance may not be for everyone. Each We Know removal step above, such as removing dubious applications, restoring affected shortcuts, removing the browser hijacker infection from system settings, must be performed very carefully. If you are have doubts about the steps above, then we recommend that you follow the automatic We Know removal tutorial listed below.
Delete We Know startpage with Zemana Anti-Malware
We recommend you to use the Zemana that are completely clean your personal computer. Moreover, the utility will help you to delete potentially unwanted software, malicious software, toolbars and adware that your computer may be infected too.
Visit the following page to download Zemana. Save it on your Windows desktop.
Author: Zemana Ltd
Category: Security tools
Update: March 3, 2018
When the download is finished, close all software and windows on your computer. Double-click the install file named Zemana.AntiMalware.Setup. If the “User Account Control” dialog box pops up as shown on the image below, click the “Yes” button.
It will open the “Setup wizard” which will help you install Zemana Anti-Malware (ZAM) on your personal computer. Follow the prompts and do not make any changes to default settings.
Once setup is done successfully, Zemana Free will automatically start and you can see its main screen as shown on the image below.
Now press the “Scan” button to perform a system scan for the browser hijacker infection responsible for redirecting user searches to We Know. This procedure can take quite a while, so please be patient. During the scan Zemana AntiMalware (ZAM) will scan for threats present on your computer.
After Zemana completes the scan, Zemana will produce a list of undesired applications ad-supported software. You may delete items (move to Quarantine) by simply click “Next” button. The Zemana AntiMalware will delete browser hijacker responsible for redirecting your web-browser to We Know web-site. Once disinfection is finished, you may be prompted to reboot the system.
Scan and clean your system of hijacker with HitmanPro
HitmanPro is a free removal tool that can scan your system for a wide range of security threats such as adware, malicious software, potentially unwanted applications as well as browser hijacker infection which cause a reroute to We Know page. It will perform a deep scan of your PC system including hard drives and MS Windows registry. After a malware is found, it will help you to delete all detected threats from your PC by a simple click.
Hitman Pro can be downloaded from the following link. Save it to your Desktop.
Category: Security tools
Update: June 28, 2018
After the downloading process is finished, open the folder in which you saved it. You will see an icon like below.
Double click the Hitman Pro desktop icon. Once the utility is launched, you will see a screen as shown in the following example.
Further, click “Next” button to perform a system scan with this tool for the hijacker that reroutes your web browser to intrusive We Know web-page. This task can take quite a while, so please be patient. After HitmanPro has finished scanning, you can check all items detected on your machine like below.
Review the scan results and then press “Next” button. It will show a dialog box, click the “Activate free license” button.
Delete We Know search with Malwarebytes
We suggest using the Malwarebytes Free which are completely clean your system of the browser hijacker infection. The free tool is an advanced malware removal program developed by (c) Malwarebytes lab. This program uses the world’s most popular antimalware technology. It’s able to help you get rid of browser hijackers, potentially unwanted programs, malware, ad-supported software, toolbars, ransomware and other security threats from your computer for free.
Please go to the link below to download the latest version of MalwareBytes AntiMalware (MBAM) for MS Windows. Save it to your Desktop so that you can access the file easily.
Category: Security tools
Update: March 20, 2018
When the downloading process is complete, run it and follow the prompts. Once installed, the MalwareBytes Free will try to update itself and when this process is complete, press the “Scan Now” button to perform a system scan with this utility for the hijacker responsible for changing your web-browser settings to We Know. This process can take some time, so please be patient. While the MalwareBytes utility is scanning, you may see how many objects it has identified as being infected by malware. Review the results once the utility has complete the system scan. If you think an entry should not be quarantined, then uncheck it. Otherwise, simply press “Quarantine Selected” button.
The MalwareBytes AntiMalware (MBAM) is a free program that you can use to remove all detected folders, files, services, registry entries and so on. To learn more about this malware removal tool, we advise you to read and follow the step-by-step instructions or the video guide below.
Block We Know search engine and other unwanted web-sites
Run an ad-blocker tool like AdGuard will protect you from harmful advertisements and content. Moreover, you can find that the AdGuard have an option to protect your privacy and stop phishing and spam web sites. Additionally, ad-blocking programs will help you to avoid undesired ads and unverified links that also a good way to stay safe online.
Please go to the link below to download AdGuard. Save it on your Desktop.
Author: © Adguard
Category: Security tools
Update: July 17, 2017
Once the download is done, double-click the downloaded file to start it. The “Setup Wizard” window will show up on the computer screen as shown in the figure below.
Follow the prompts. AdGuard will then be installed and an icon will be placed on your desktop. A window will show up asking you to confirm that you want to see a quick tutorial as on the image below.
Click “Skip” button to close the window and use the default settings, or click “Get Started” to see an quick guidance that will allow you get to know AdGuard better.
Each time, when you start your computer, AdGuard will run automatically and block unwanted pop up ads, We Know search engine redirect, as well as other malicious or misleading websites. For an overview of all the features of the application, or to change its settings you can simply double-click on the AdGuard icon, which is located on your desktop.
How can you prevent the We Know hijacker infection
To sum up
Once you have finished the few simple steps outlined above, your PC system should be clean from the We Know search engine and other malware. The IE, MS Edge, Mozilla Firefox and Google Chrome will no longer open intrusive We Know on startup. Unfortunately, if the few simple steps does not help you, then you have caught a new browser hijacker, and then the best way – ask for help.
Please create a new question by using the “Ask Question” button in the Questions and Answers. Try to give us some details about your problems, so we can try to help you more accurately. Wait for one of our trained “Security Team” or Site Administrator to provide you with knowledgeable assistance tailored to your problem with the annoying We Know .