Cyber security experts has determined that TaxInfoHelp is defined as browser hijacker (sometimes called hijackware). The so-called browser hijacker is created to manipulate your browser’s settings such as search provider by default, start page and new tab, to change your homepage or search engine, so that the affected web-browser visits an undesired web-page instead of your selected one. In the guidance below, we will explain all the general features of the TaxInfoHelp hijacker infection and it’s typical behavior on the system, as well as effective methods of removing TaxInfoHelp from your Mozilla Firefox, Chrome, Internet Explorer and MS Edge.
As mentioned above, the TaxInfoHelp browser hijacker also changes the web browser’s search engine. So, your internet browser, when searching something, will display a hodgepodge of ads, links to unwanted and ad webpages and search results from the big search providers such as Google or Bing. As a result, actual use of a browser’s search becomes uncomfortable. Moreover, it can also lead to slowing or even freeze your web-browser.
Although, TaxInfoHelp browser hijacker is not a virus, but it does bad things, and it may make certain unwanted changes to settings of all your typical web browsers. Moreover, an adware (sometimes called ‘ad-supported’ software) can be additionally installed on to your computer with this hijacker, that will display a lot of advertisements, or even massive full page advertisements that blocks surfing the Web. Often such these advertisements may recommend to install other unknown and unwanted apps or visit malicious sites.
To find out how to remove TaxInfoHelp redirect, we recommend to read the tutorial added to this blog post below. The tutorial was designed by cyber security specialists who discovered a method to get rid of the annoying TaxInfoHelp browser hijacker infection out of the system.
How to remove TaxInfoHelp
As with removing ‘ad supported’ software, malware or PUPs, there are few steps you can do. We suggest trying them all. If you do only one part of the instructions, then it should be use malicious software removal utility, because it should remove hijacker and block any further infection. But to completely delete the TaxInfoHelp you will have to at least reset your web browser settings like default search engine, home page and new tab to default state, disinfect internet browsers shortcuts, delete all unwanted and suspicious apps, and get rid of hijacker with malware removal utilities. Certain of the steps below will require you to shut down this web-page. So, please read the few simple steps carefully, after that bookmark or print it for later reference.
To remove TaxInfoHelp, perform the steps below:
- Manual TaxInfoHelp home page removal
- Scan your computer and delete TaxInfoHelp with free utilities
- How to stop TaxInfoHelp
- How to TaxInfoHelp browser hijacker get installed onto computer
- Finish words
Manual TaxInfoHelp home page removal
Most common hijackers may be uninstalled without any antivirus applications. The manual hijacker removal is steps that will teach you how to delete the TaxInfoHelp redirect.
Removing the TaxInfoHelp, check the list of installed software first
We suggest that you begin the PC cleaning process by checking the list of installed programs and uninstall all unknown or dubious applications. This is a very important step, as mentioned above, very often the harmful software such as adware and browser hijackers may be bundled with free software. Delete the unwanted applications can get rid of the annoying ads or web browser redirect.
Windows 8, 8.1, 10
Windows XP, Vista, 7
Next, click “Uninstall a program”
It will display a list of all software installed on your machine. Scroll through the all list, and delete any suspicious and unknown apps. To quickly find the latest installed apps, we recommend sort programs by date in the Control panel.
Remove TaxInfoHelp from Chrome
Reset Chrome settings to get rid of TaxInfoHelp. If you are still experiencing issues with TaxInfoHelp, you need to reset Chrome browser to its default values. This step needs to be performed only if hijacker infection has not been removed by the previous steps.
- First launch the Google Chrome and press Menu button (small button in the form of three dots).
- It will show the Chrome main menu. Select More Tools, then click Extensions.
- You’ll see the list of installed extensions. If the list has the extension labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following guide: Remove Chrome extensions installed by enterprise policy.
- Now open the Google Chrome menu once again, press the “Settings” menu.
- You will see the Google Chrome’s settings page. Scroll down and click “Advanced” link.
- Scroll down again and press the “Reset” button.
- The Chrome will open the reset profile settings page as shown on the screen above.
- Next click the “Reset” button.
- Once this task is finished, your web-browser’s search provider, newtab and start page will be restored to their original defaults.
- To learn more, read the post How to reset Chrome settings to default.
Remove TaxInfoHelp from Firefox by resetting internet browser settings
Resetting your Mozilla Firefox is first troubleshooting step for any issues with your internet browser program, including the redirect to TaxInfoHelp web page. However, your saved bookmarks and passwords will not be lost.
First, run the Firefox. Next, click the button in the form of three horizontal stripes (). It will open the drop-down menu. Next, click the Help button ().
In the Help menu click the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page press on “Refresh Firefox” button as displayed in the following example.
Confirm your action, click the “Refresh Firefox”.
Remove TaxInfoHelp from Microsoft Internet Explorer
If you find that Internet Explorer browser settings such as start page, search provider by default and newtab had been hijacked, then you may revert back your settings, via the reset web browser process.
First, open the Internet Explorer, click ) button. Next, click “Internet Options” like below.
In the “Internet Options” screen select the Advanced tab. Next, click Reset button. The Internet Explorer will open the Reset Internet Explorer settings prompt. Select the “Delete personal settings” check box and click Reset button.
You will now need to reboot your PC for the changes to take effect. It will remove hijacker related to TaxInfoHelp , disable malicious and ad-supported internet browser’s extensions and restore the Internet Explorer’s settings like new tab, search provider by default and startpage to default state.
Disinfect the web-browser’s shortcuts to remove TaxInfoHelp
Important to know, most antimalware applications that are able to get rid of hijacker that causes internet browsers to display undesired TaxInfoHelp webpage, but unable to scan for and recover altered shortcut files. So, you need to fix the desktop shortcut files for your Edge, Google Chrome, Internet Explorer and Mozilla Firefox browsers manually.
Right click on the shortcut of infected web browser as shown below.
Select the “Properties” option and it’ll open the shortcut’s properties. Next, press the “Shortcut” tab and then delete the “http://site.address” string from Target field as on the image below.
Then press OK to save changes. Repeat the step for all web-browsers that are redirected to the TaxInfoHelp intrusive webpage.
Scan your computer and delete TaxInfoHelp with free utilities
If you’re unsure how to delete TaxInfoHelp hijacker infection easily, consider using automatic browser hijacker infection removal software which listed below. It will identify the TaxInfoHelp browser hijacker and other internet browser’s malicious add-ons and get rid of it from your computer for free.
How to automatically remove TaxInfoHelp with Zemana
You can get rid of TaxInfoHelp startpage automatically with a help of Zemana Anti-Malware (ZAM). We suggest this malicious software removal tool because it can easily remove browser hijackers, potentially unwanted apps, adware and toolbars with all their components such as folders, files and registry entries.
Now you can set up and use Zemana to delete TaxInfoHelp redirect from your web browser by following the steps below:
Visit the page linked below to download Zemana Free setup file named Zemana.AntiMalware.Setup on your PC system. Save it to your Desktop so that you can access the file easily.
Author: Zemana Ltd
Category: Security tools
Update: March 3, 2018
Run the installation package after it has been downloaded successfully and then follow the prompts to install this tool on your machine.
During installation you can change some settings, but we recommend you do not make any changes to default settings.
When installation is finished, this malware removal utility will automatically start and update itself. You will see its main window like below.
Now click the “Scan” button to perform a system scan with this tool for the hijacker which cause TaxInfoHelp web-site to appear. A scan can take anywhere from 10 to 30 minutes, depending on the number of files on your PC and the speed of your PC. While the Zemana AntiMalware utility is checking, you can see number of objects it has identified as being infected by malicious software.
Once the scan get completed, Zemana AntiMalware (ZAM) will open a screen that contains a list of malicious software that has been detected. Review the scan results and then press “Next” button.
The Zemana Free will remove hijacker responsible for redirecting user searches to TaxInfoHelp and move items to the program’s quarantine. When finished, you can be prompted to reboot your machine to make the change take effect.
Run Hitman Pro to delete TaxInfoHelp
HitmanPro is a free tool which can search for browser hijacker infection responsible for changing your web-browser settings to TaxInfoHelp. It’s not always easy to locate all the junk apps that your computer might have picked up on the Net. Hitman Pro will look for the ad-supported software, hijackers and other malware you need to remove.
Please go to the link below to download the latest version of HitmanPro for Microsoft Windows. Save it on your Microsoft Windows desktop.
Category: Security tools
Update: June 28, 2018
Once downloading is complete, open the file location and double-click the Hitman Pro icon. It will start the Hitman Pro tool. If the User Account Control dialog box will ask you want to run the program, click Yes button to continue.
Next, click “Next” to begin checking your machine for the hijacker responsible for redirecting your browser to TaxInfoHelp web-site. A scan can take anywhere from 10 to 30 minutes, depending on the count of files on your system and the speed of your PC.
After the system scan is finished, Hitman Pro will open you the results as displayed in the figure below.
Review the report and then click “Next” button. It will show a prompt, press the “Activate free license” button. The HitmanPro will begin to get rid of TaxInfoHelp hijacker infection and other web browser’s malicious extensions. After the procedure is done, the utility may ask you to reboot your computer.
Scan and free your PC of hijacker infection with Malwarebytes
Manual TaxInfoHelp home page removal requires some computer skills. Some files and registry entries that created by the browser hijacker infection can be not completely removed. We recommend that run the Malwarebytes Free that are completely free your system of hijacker infection. Moreover, the free application will help you to get rid of malware, potentially unwanted apps, ad supported software and toolbars that your PC system can be infected too.
Download MalwareBytes Anti-Malware (MBAM) from the link below. Save it to your Desktop.
Category: Security tools
Update: February 5, 2019
When the download is done, close all windows on your PC system. Further, start the file called mb3-setup. If the “User Account Control” dialog box pops up as shown below, click the “Yes” button.
It will display the “Setup wizard” that will assist you set up MalwareBytes Anti Malware on the PC. Follow the prompts and do not make any changes to default settings.
Once setup is finished successfully, click Finish button. Then MalwareBytes will automatically launch and you can see its main window as shown below.
Next, press the “Scan Now” button to scan for hijacker infection that cause TaxInfoHelp web-site to appear.
Once the checking is finished, MalwareBytes AntiMalware will show a list of all threats found by the scan. You may get rid of threats (move to Quarantine) by simply click “Quarantine Selected” button.
The MalwareBytes will remove hijacker infection responsible for modifying your web browser settings to TaxInfoHelp and add threats to the Quarantine. After that process is done, you can be prompted to reboot your computer. We suggest you look at the following video, which completely explains the procedure of using the MalwareBytes Free to remove hijackers, adware and other malicious software.
How to stop TaxInfoHelp
It is also critical to protect your web-browsers from harmful webpages and ads by using an adblocker program like AdGuard. Security experts says that it’ll greatly reduce the risk of malware, and potentially save lots of money. Additionally, the AdGuard may also protect your privacy by blocking almost all trackers.
Please go to the link below to download the latest version of AdGuard for Microsoft Windows. Save it on your Microsoft Windows desktop or in any other place.
Author: © Adguard
Category: Security tools
Update: November 15, 2018
After the downloading process is finished, launch the downloaded file. You will see the “Setup Wizard” screen as displayed in the following example.
Follow the prompts. Once the installation is finished, you will see a window as on the image below.
You can click “Skip” to close the installation application and use the default settings, or click “Get Started” button to see an quick tutorial that will allow you get to know AdGuard better.
In most cases, the default settings are enough and you don’t need to change anything. Each time, when you start your computer, AdGuard will start automatically and stop popup advertisements, TaxInfoHelp redirect, as well as other harmful or misleading web pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which can be found on your desktop.
How to TaxInfoHelp browser hijacker get installed onto computer
Many of the freeware out there install unwanted web browser toolbars, ad supported software and potentially unwanted programs such as the browser hijacker that responsible for web-browser redirect to the unwanted TaxInfoHelp web site along with them without your knowledge. One has to be attentive while installing free programs in order to avoid accidentally installing bundled apps. It is important that you pay attention to the EULA (End User License Agreements) and select the Custom, Manual or Advanced installation method as it will typically disclose what optional apps will also be installed.
Now your computer should be free of the hijacker infection responsible for redirecting user searches to TaxInfoHelp. We suggest that you keep AdGuard (to help you stop unwanted pop ups and intrusive malicious websites) and Zemana Free (to periodically scan your computer for new browser hijackers and other malicious software). Probably you are running an older version of Java or Adobe Flash Player. This can be a security risk, so download and install the latest version right now.
If you are still having problems while trying to remove TaxInfoHelp from the Chrome, IE, Firefox and MS Edge, then ask for help here here.