Have you tried to open a well-known web-page and found that your web browser is redirected to a previously unseen web site called Ox-ui.mediadesk132.com? If you answered ‘Yes’ then your need to know that your system is affected with an adware (also known as ‘ad-supported’ software). The ad supported software is a type of malicious software that alters your PC system’s browser settings so that you will be randomly re-directed to an annoying advertisements. Use the instructions below sooner It will clean your computer from the ‘ad supported’ software and thereby remove intrusive Ox-ui.mediadesk132.com advertisements. Moreover, the step by step tutorial will help you to protect your computer from more malicious viruses and trojans.
The ad-supported software which made to reroute your internet browser to various ad web-pages such as Ox-ui.mediadesk132.com, can attack your computer’s internet browsers like the Google Chrome, Internet Explorer, Firefox and MS Edge. Maybe you approve the idea that the pop ups from it is just a small problem. But these undesired Ox-ui.mediadesk132.com advertisements eat computer resources. Even worse, it be able to gather your browsing history and personal data, including passwords and credit card numbers. In the future, privacy data about you can be transferred to third parties.
The malicious programs from the ad supported software family that alters the settings of internet browsers usually infects only the Chrome, Internet Explorer, Firefox and MS Edge. However, possible situations, when any other internet browsers will be infected too. The ad supported software may alter the Target property of a web-browser’s shortcut, so every time you start the web browser, instead of your startpage, you’ll see the undesired Ox-ui.mediadesk132.com web page.
We advise to remove the ad-supported software that redirects your web-browser to unwanted Ox-ui.mediadesk132.com web-page, as soon as you found this problem, as it can reroute your web-browser to web-resources that may load other malicious software on your computer.
Remove Ox-ui.mediadesk132.com redirect
Even if you have the up-to-date classic antivirus installed, and you’ve checked your computer for malware and removed anything found, you need to do the guide below. The Ox-ui.mediadesk132.com redirect removal is not simple as installing another antivirus. Classic antivirus programs are not created to run together and will conflict with each other, or possibly crash Microsoft Windows. Instead we suggest complete the manual steps below after that use Zemana, MalwareBytes Free or AdwCleaner, which are free applications dedicated to detect and get rid of adware responsible for Ox-ui.mediadesk132.com advertisements. Run these utilities to ensure the adware is removed.
To remove Ox-ui.mediadesk132.com, perform the following steps:
- Remove Ox-ui.mediadesk132.com popups without any utilities
- Remove ad supported software through the Microsoft Windows Control Panel
- Fix browser shortcuts, modified by ‘ad supported’ software
- Remove Ox-ui.mediadesk132.com pop ups from Google Chrome
- Remove Ox-ui.mediadesk132.com pop-up ads from Internet Explorer
- Get rid of Ox-ui.mediadesk132.com pop-ups from Mozilla Firefox
- Delete unwanted Scheduled Tasks
- How to automatically delete Ox-ui.mediadesk132.com popup advertisements
- Run AdBlocker to stop Ox-ui.mediadesk132.com and stay safe online
- How was pop-up ads adware installed on computer
- To sum up
Remove Ox-ui.mediadesk132.com popups without any utilities
If you perform exactly the steps below you should be able to remove the Ox-ui.mediadesk132.com pop-up ads from the Google Chrome, Internet Explorer, FF and Microsoft Edge internet browsers.
Remove ad supported software through the Microsoft Windows Control Panel
First method for manual adware removal is to go into the Windows “Control Panel”, then “Uninstall a program” console. Take a look at the list of programs on your computer and see if there are any suspicious and unknown software. If you see any, you need to uninstall them. Of course, before doing so, you can do an Net search to find details on the program. If it is a potentially unwanted program, ad-supported software or malicious software, you will likely find information that says so.
Press CTRL, ALT, DEL keys together to open the Microsoft Windows Task Manager.
Click on the “Processes” tab, look for something like Ox-ui.mediadesk132.com then right-click it and select “End Task” or “End Process” option.
Next, delete any unwanted and suspicious programs from your Control panel.
Windows 10, 8.1, 8
Now, click the Windows button, type “Control panel” in search and press Enter. Choose “Programs and Features”, then “Uninstall a program”.
Select the application that has the name such as “Ox-ui.mediadesk132.com”, remove it.
Windows Vista, 7
Close all open browsers including the Chrome, Internet Explorer, Firefox and Edge. From the “Start” menu in Windows, select “Control Panel”. Under the “Programs” icon, select “Uninstall a program”.
Select the software with the names such as Ox-ui.mediadesk132.com, then press “Uninstall/Change” button to delete this unwanted application from your machine.
Click the “Start” button, select “Control Panel” option. Click on “Add/Remove Programs”.
Select the program named such as Ox-ui.mediadesk132.com, the click “Change/Remove” button. Follow the prompts.
Fix browser shortcuts, modified by ‘ad supported’ software
Once the adware is started, it can also modify the web-browser’s shortcut files, adding an argument similar to “http://site.address” into the Target field. Due to this, every time you start the internet browser, it will show an undesired web page.
Right click to a desktop shortcut for your affected browser. Choose the “Properties” option. It’ll display the Properties window. Select the “Shortcut” tab here, after that, look at the “Target” field. The ad-supported software that causes web-browsers to open undesired Ox-ui.mediadesk132.com pop-ups can modify it. If you are seeing something such as “…exe http://site.address” then you need to remove “http…” and leave only, depending on the web browser you are using:
- Google Chrome: chrome.exe
- Opera: opera.exe
- Firefox: firefox.exe
- Internet Explorer: iexplore.exe
Look at the example as shown on the image below.
Once is finished, click the “OK” button to save the changes. Please repeat this step for web-browser shortcuts that redirects to an annoying web-sites. When you’ve completed, go to next step.
Remove Ox-ui.mediadesk132.com pop ups from Google Chrome
Use the Reset web browser utility of the Chrome to reset all its settings like new tab page, homepage and search engine by default to original defaults. This is a very useful tool to use, in the case of browser redirects to annoying ad pages like Ox-ui.mediadesk132.com.
- First run the Chrome and press Menu button (small button in the form of three dots).
- It will open the Google Chrome main menu. Choose More Tools, then press Extensions.
- You’ll see the list of installed plugins. If the list has the add-on labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following guidance: Remove Chrome extensions installed by enterprise policy.
- Now open the Chrome menu once again, press the “Settings” menu.
- You will see the Google Chrome’s settings page. Scroll down and click “Advanced” link.
- Scroll down again and click the “Reset” button.
- The Google Chrome will show the reset profile settings page as shown on the screen above.
- Next click the “Reset” button.
- Once this procedure is complete, your internet browser’s home page, newtab page and default search provider will be restored to their original defaults.
- To learn more, read the article How to reset Google Chrome settings to default.
Remove Ox-ui.mediadesk132.com pop-up ads from Internet Explorer
If you find that IE web-browser settings like start page, newtab and search provider by default having been replaced by ad-supported software which causes annoying Ox-ui.mediadesk132.com popup advertisements, then you may revert back your settings, via the reset web-browser procedure.
First, run the Internet Explorer, then click ‘gear’ icon . It will show the Tools drop-down menu on the right part of the browser, then click the “Internet Options” as shown in the figure below.
In the “Internet Options” screen, select the “Advanced” tab, then click the “Reset” button. The Internet Explorer will show the “Reset Internet Explorer settings” dialog box. Further, click the “Delete personal settings” check box to select it. Next, press the “Reset” button as shown on the image below.
When the process is complete, click “Close” button. Close the Internet Explorer and restart your computer for the changes to take effect. This step will help you to restore your internet browser’s home page, new tab page and search engine by default to default state.
Get rid of Ox-ui.mediadesk132.com pop-ups from Mozilla Firefox
The Mozilla Firefox reset will keep your personal information like bookmarks, passwords, web form auto-fill data, restore preferences and security settings, remove redirections to annoying Ox-ui.mediadesk132.com web-page and ad supported software.
Run the Firefox and click the menu button (it looks like three stacked lines) at the top right of the browser screen. Next, press the question-mark icon at the bottom of the drop-down menu. It will open the slide-out menu.
Select the “Troubleshooting information”. If you’re unable to access the Help menu, then type “about:support” in your address bar and press Enter. It bring up the “Troubleshooting Information” page as displayed in the following example.
Click the “Refresh Firefox” button at the top right of the Troubleshooting Information page. Select “Refresh Firefox” in the confirmation dialog box. The Firefox will begin a process to fix your problems that caused by the adware that causes a huge count of intrusive Ox-ui.mediadesk132.com pop ups. After, it’s finished, click the “Finish” button.
Delete unwanted Scheduled Tasks
If the intrusive Ox-ui.mediadesk132.com web-site opens automatically on Windows startup or at equal time intervals, then you need to check the Task Scheduler Library and get rid of all the tasks that have been created by ‘ad-supported’ application.
Press Windows and R keys on the keyboard together. This displays a prompt that titled with Run. In the text field, type “taskschd.msc” (without the quotes) and click OK. Task Scheduler window opens. In the left-hand side, press “Task Scheduler Library”, as displayed on the screen below.
In the middle part you will see a list of installed tasks. Please choose the first task, its properties will be display just below automatically. Next, press the Actions tab. Pay attention to that it launches on your machine. Found something like “explorer.exe http://site.address” or “chrome.exe http://site.address”, then remove this malicious task. If you are not sure that executes the task, check it through a search engine. If it is a component of the unwanted software, then this task also should be removed.
Having defined the task that you want to remove, then click on it with the right mouse button and select Delete as displayed on the screen below.
Repeat this step, if you have found a few tasks which have been created by unwanted software. Once is finished, close the Task Scheduler window.
How to automatically delete Ox-ui.mediadesk132.com popup advertisements
Many antivirus companies have created programs that allow detect ‘ad supported’ software and thereby delete Ox-ui.mediadesk132.com from the FF, Chrome, IE and MS Edge web-browsers. Below is a a few of the free programs you may want to use. Your PC may have a ton of potentially unwanted software, adware and browser hijackers installed at the same time, so we suggest, if any unwanted or malicious program returns after rebooting the PC, then run your personal computer into Safe Mode and use the antimalware tool once again.
Scan and clean your browser of Ox-ui.mediadesk132.com redirect with Zemana Anti-malware
We recommend using the Zemana Anti-malware that are completely clean your computer of the ‘ad supported’ software. The utility is an advanced malicious software removal program developed by (c) Zemana lab. It’s able to help you delete potentially unwanted software, hijackers, malicious software, toolbars, ransomware and ad-supported software responsible for redirects to Ox-ui.mediadesk132.com.
Now you can install and use Zemana Anti-Malware (ZAM) to remove Ox-ui.mediadesk132.com pop-up advertisements from your browser by following the steps below:
Click the link below to download Zemana Free install package called Zemana.AntiMalware.Setup on your PC system. Save it to your Desktop so that you can access the file easily.
Author: Zemana Ltd
Category: Security tools
Update: April 20, 2017
Start the setup package after it has been downloaded successfully and then follow the prompts to install this tool on your computer.
During install you can change certain settings, but we recommend you do not make any changes to default settings.
When install is done, this malicious software removal tool will automatically start and update itself. You will see its main window as shown below.
Now click the “Scan” button to perform a system scan for the ad supported software responsible for redirecting your web-browser to Ox-ui.mediadesk132.com web-page. When a malicious software, adware or PUPs are found, the number of the security threats will change accordingly. Wait until the the scanning is complete.
After Zemana AntiMalware (ZAM) has finished scanning, Zemana Anti-Malware will display a screen which contains a list of malware that has been detected. Review the results once the utility has finished the system scan. If you think an entry should not be quarantined, then uncheck it. Otherwise, simply click “Next” button.
The Zemana Anti Malware will delete ‘ad supported’ software which causes undesired Ox-ui.mediadesk132.com pop-up advertisements. When the process is finished, you can be prompted to reboot your PC system to make the change take effect.
Run Malwarebytes to remove Ox-ui.mediadesk132.com ads
You can delete Ox-ui.mediadesk132.com pop-up advertisements automatically with a help of Malwarebytes Free. We recommend this free malicious software removal utility because it may easily get rid of hijackers, adware, PUPs and toolbars with all their components such as files, folders and registry entries.
Please go to the link below to download MalwareBytes Anti-Malware. Save it on your Desktop.
Category: Security tools
Update: November 9, 2017
After downloading is done, close all programs and windows on your PC system. Double-click the install file called mb3-setup. If the “User Account Control” prompt pops up as on the image below, click the “Yes” button.
It will open the “Setup wizard” which will help you set up MalwareBytes Anti-Malware (MBAM) on your computer. Follow the prompts and do not make any changes to default settings.
Once setup is finished successfully, click Finish button. MalwareBytes will automatically start and you can see its main screen as shown on the image below.
Now click the “Scan Now” button to perform a system scan with this utility for the ‘ad supported’ software responsible for Ox-ui.mediadesk132.com advertisements. A scan can take anywhere from 10 to 30 minutes, depending on the number of files on your PC system and the speed of your PC. While the tool is checking, you may see how many objects and files has already scanned.
When the scan get finished, MalwareBytes AntiMalware will show you the results. When you are ready, press “Quarantine Selected” button. The MalwareBytes Anti-Malware (MBAM) will remove adware that causes lots of annoying Ox-ui.mediadesk132.com popups and add threats to the Quarantine. Once that process is finished, you may be prompted to restart the computer.
We recommend you look at the following video, which completely explains the procedure of using the MalwareBytes Anti Malware (MBAM) to remove adware, hijacker and other malware.
Run AdwCleaner to remove Ox-ui.mediadesk132.com pop-ups
AdwCleaner is a free removal utility that may be downloaded and run to delete adware which designed to redirect your internet browser to various ad web sites such as Ox-ui.mediadesk132.com, hijackers, malware, potentially unwanted applications, toolbars and other threats from your computer. You may run this utility to scan for threats even if you have an antivirus or any other security application.
Please go to the link below to download AdwCleaner. Save it on your MS Windows desktop or in any other place.
Category: Security tools
Update: October 27, 2017
When downloading is complete, open the file location and double-click the AdwCleaner icon. It will run the AdwCleaner tool and you will see a screen as shown below. If the User Account Control prompt will ask you want to run the application, click Yes button to continue.
Next, click “Scan” to perform a system scan with this tool for the adware responsible for redirecting your web browser to Ox-ui.mediadesk132.com web-page. While the AdwCleaner application is scanning, you can see how many objects it has identified as threat.
When that process is finished, AdwCleaner will display a list of detected threats as shown on the image below.
Review the scan results and then click “Clean” button. It will show a dialog box. Click “OK” button. The AdwCleaner will delete adware that redirects your browser to undesired Ox-ui.mediadesk132.com web page and move threats to the program’s quarantine. When finished, the utility may ask you to restart your system. After restart, the AdwCleaner will show the log file.
All the above steps are shown in detail in the following video instructions.
Run AdBlocker to stop Ox-ui.mediadesk132.com and stay safe online
Run adblocker program like AdGuard in order to block advertisements, malvertisements, pop-ups and online trackers, avoid having to install malicious and adware browser plug-ins and add-ons that affect your PC performance and impact your system security. Browse the World Wide Web anonymously and stay safe online!
Download AdGuard program from the following link. Save it to your Desktop.
Author: © Adguard
Category: Security tools
Update: May 10, 2017
After the downloading process is finished, start the downloaded file. You will see the “Setup Wizard” screen as on the image below.
Follow the prompts. When the install is done, you will see a window as on the image below.
You can click “Skip” to close the installation program and use the default settings, or click “Get Started” button to see an quick tutorial that will help you get to know AdGuard better.
In most cases, the default settings are enough and you do not need to change anything. Each time, when you launch your PC system, AdGuard will start automatically and block popups, web sites such Ox-ui.mediadesk132.com, as well as other harmful or misleading web-sites. For an overview of all the features of the application, or to change its settings you can simply double-click on the AdGuard icon, that is located on your desktop.
How was pop-up ads adware installed on computer
These days certain free programs developers bundle optional programs which could be potentially unwanted software such as this adware, with a view to making some money. These are not free applications as install an unwanted software on to your Microsoft Windows PC system. So whenever you install a new free application that downloaded from the Internet, be very careful during installation. Carefully read the EULA (a text with I ACCEPT/I DECLINE button), select custom or manual install mode, disable all optional applications.
To sum up
Once you have done the step-by-step instructions shown above, your computer should be clean from this ad-supported software and other malicious software. The Google Chrome, Mozilla Firefox, IE and MS Edge will no longer open annoying Ox-ui.mediadesk132.com site when you surf the Internet. Unfortunately, if the guide does not help you, then you have caught a new adware, and then the best way – ask for help.
Please start a new thread by using the “New Topic” button in the Spyware Removal forum. When posting your HJT log, try to give us some details about your problems, so we can try to help you more accurately. Wait for one of our trained “Security Team” or Site Administrator to provide you with knowledgeable assistance tailored to your problem with the intrusive Ox-ui.mediadesk132.com redirect.