The Call Google Chrome is classified as misleading ‘ad’ web-site. This web site is created to trick you into calling the fake Windows Help Desk. It says that your computer has been infected with a trojan and offers to call Google Chrome in order to protect your files. Of course, this message is totally scam.
If your browser opens automatically to the Call Google Chrome page while your surf the Internet, then could be a sign of an adware (also known as ‘ad-supported’ software) infection. As a result of the adware infection, your browser will be full of ads (pop-ups, banners, in-text links, offers to install an unwanted programs) and your PC will be slower and slower.
You probably want to know how to remove the adware as well as remove Call Google Chrome pop up scam. In the step-by-step guide below we will tell you about how to solve your problems.
The full text of the Call Google Chrome misleading page is
Your computer has been Locked
Call Google Chrome : 1800-235-661
Your computer with the IP address has been infected by the Trojans — Because System Activation KEY has expired & Your information (for example, passwords, messages, and credit cards) have been stolen. Call the Windows Help Desk 1800-235-661 to protect your files and identity from further damage.
Call Google Chrome : 1800-235-661
The adware may insert lots of advertisements directly to the sites that you visit, creating a sense that the advertising banners has been added by the creators of the web site. Moreover, the ‘ad supported’ software has the ability to collect a lot of personal information about you (your ip address, what is a web page you are viewing now, what you are looking for on the Web, which links you are clicking), which can later transfer to third parties.
Most often, the adware affects the most common internet browsers such as the Firefox, Chrome, Internet Explorer and Microsoft Edge. But such the harmful software as well may infect another web browsers by changing its shortcuts (adding an argument like ‘http://site.address’ into Target field of a web browser’s shortcut). So every time you launch the web browser, it will redirect to the Call Google Chrome misleading web page.
We suggest to get rid of the ad supported software which causes misleading Call Google Chrome popup scam on your web browser, as soon as you found this problem, as it can direct you to web-resources which may load other malicious software on your machine.
Remove Call Google Chrome popup scam
There are a few methods which can be used to delete Call Google Chrome pop-up. But, not all PUPs like this adware can be completely deleted utilizing only manual ways. In many cases you are not able to uninstall any adware using standard Microsoft Windows options. In order to get rid of Call Google Chrome pop up you need complete a few manual steps and run reliable removal utilities. Most IT security experts states that Zemana AntiMalware (ZAM), MalwareBytes or AdwCleaner tools are a right choice. These free programs are able to detect and remove Call Google Chrome pop-up scam from your computer and restore your web browser settings to defaults.
How to get rid of Call Google Chrome pop up without any software
The following instructions is a step-by-step guide, which will help you manually get rid of Call Google Chrome pop-up scam from the Chrome, Mozilla Firefox, Internet Explorer and Microsoft Edge.
Removing the Call Google Chrome, check the list of installed software first
The best way to start the machine cleanup is to remove unknown and suspicious software. Using the Windows Control Panel you can do this quickly and easily. This step, in spite of its simplicity, should not be ignored, because the removing of unneeded software can clean up the Chrome, Mozilla Firefox, MS Edge and Microsoft Internet Explorer from pop up advertisements hijackers and so on.
Windows 8, 8.1, 10
When the ‘Control Panel’ opens, click the ‘Uninstall a program’ link under Programs category as shown on the image below.
You will see the ‘Uninstall a program’ panel as shown in the following example.
Very carefully look around the entire list of programs installed on your personal computer. Most likely, one or more of them are responsible for the appearance of ads and browser redirect to the Call Google Chrome misleading site. If you have many programs installed, you can help simplify the search of harmful applications by sort the list by date of installation. Once you have found a suspicious, unwanted or unused program, right click to it, after that press ‘Uninstall’.
Windows XP, Vista, 7
Once the Windows ‘Control Panel’ opens, you need to press ‘Uninstall a program’ under ‘Programs’ as displayed below.
You will see a list of applications installed on your computer. We recommend to sort the list by date of installation to quickly find the programs that were installed last. Most likely they responsibility for the appearance of pop-ups and browser redirect. If you are in doubt, you can always check the application by doing a search for her name in Google, Yahoo or Bing. When the program which you need to remove is found, simply click on its name, and then click ‘Uninstall’ as displayed in the figure below.
Remove Call Google Chrome pop-up scam from Chrome
Use the Reset web browser utility of the Chrome to reset all its settings such as home page, new tab page and search engine by default to original defaults. This is a very useful tool to use, in the case of browser redirects to misleading pages like Call Google Chrome.
First open the Google Chrome. Next, click the button in the form of three horizontal stripes (). It will show the main menu. Further, click the option named “Settings”. Another way to show the Google Chrome’s settings – type chrome://settings in the web-browser adress bar and press Enter.
The internet browser will display the settings screen. Scroll down to the bottom of the page and click the “Show advanced settings” link. Now scroll down until the “Reset settings” section is visible, as displayed in the following example and click the “Reset settings” button.
The Chrome will display the confirmation prompt. You need to confirm your action, press the “Reset” button. The web browser will launch the procedure of cleaning. When it is finished, the web-browser’s settings including home page, new tab and search provider by default back to the values that have been when the Chrome was first installed on your machine.
Remove Call Google Chrome pop up scam from Firefox
The Firefox reset will keep your personal information such as bookmarks, passwords, web form auto-fill data, recover preferences and security settings, remove adware and redirects to Call Google Chrome misleading page.
Start the Mozilla Firefox and click the menu button (it looks like three stacked lines) at the top right of the browser screen. Next, click the question-mark icon at the bottom of the drop-down menu. It will display the slide-out menu.
Select the “Troubleshooting information”. If you are unable to access the Help menu, then type “about:support” in your address bar and press Enter. It bring up the “Troubleshooting Information” page as displayed on the image below.
Click the “Refresh Firefox” button at the top right of the Troubleshooting Information page. Select “Refresh Firefox” in the confirmation prompt. The FF will begin a procedure to fix your problems that caused by the adware that cause misleading Call Google Chrome pop up scam to appear. When, it’s finished, click the “Finish” button.
Get rid of Call Google Chrome pop-up scam from Internet Explorer
In order to recover all internet browser homepage, new tab page and search provider by default you need to reset the Internet Explorer to the state, which was when the Microsoft Windows was installed on your computer.
First, start the Internet Explorer. Next, press the button in the form of gear (). It will show the Tools drop-down menu, press the “Internet Options” as displayed in the figure below.
In the “Internet Options” window click on the Advanced tab, then click the Reset button. The Microsoft Internet Explorer will display the “Reset Internet Explorer settings” window as displayed on the image below. Select the “Delete personal settings” check box, then press “Reset” button.
You will now need to restart your system for the changes to take effect.
Remove unwanted Scheduled Tasks
Once installed, the adware can add a task in to the Windows Task Scheduler Library. Due to this, every time when you start your system, it will show Call Google Chrome scam. So, you need to check the Task Scheduler Library and delete all harmful tasks which have been created by unwanted software.
Press Windows and R keys on the keyboard simultaneously. This displays a prompt that titled as Run. In the text field, type “taskschd.msc” (without the quotes) and press OK. Task Scheduler window opens. In the left-hand side, click “Task Scheduler Library”, as shown on the screen below.
In the middle part you will see a list of installed tasks. Please select the first task, its properties will be open just below automatically. Next, press the Actions tab. Pay attention to that it launches on your machine. Found something like “explorer.exe http://site.address” or “chrome.exe http://site.address”, then delete this harmful task. If you are not sure that executes the task, check it through a search engine. If it is a component of the malicious program, then this task also should be removed.
Having defined the task that you want to get rid of, then click on it with the right mouse button and select Delete as shown in the figure below.
Repeat this step, if you have found a few tasks that have been created by adware. Once is complete, close the Task Scheduler window.
Fix web-browser shortcuts, altered by adware
Now you need to clean up the web-browser shortcuts. Check that the shortcut referring to the right exe-file of the web browser, and not on any unknown file.
Open the properties of the web browser shortcut. Right click on the shortcut of infected internet browser and choose the “Properties” option and it will show the properties of the shortcut. Next, select the “Shortcut” tab and have a look at the Target field as shown on the screen below.
Normally, if the last word in the Target field is chrome.exe, iexplore.exe, firefox.exe. Be sure to pay attention to the extension, should be “exe”! All shortcuts which have been altered by adware usually point to .bat, .cmd or .url files instead of .exe as shown on the image below
Another variant, an address has been added at the end of the line. In this case the Target field looks like …Application\chrome.exe” http://site.address like below.
In order to fix a shortcut, you need to insert right path to the Target field or remove an address (if it has been added at the end). You can use the following information to fix your shortcuts which have been changed by adware.
|Google Chrome||C:\Program Files (x86)\Google\Chrome\Application\chrome.exe|
|Firefox||C:\Program Files\Mozilla Firefox\firefox.exe|
|Internet Explorer||C:\Program Files (x86)\Internet Explorer\iexplore.exe|
|C:\Program Files\Internet Explorer\iexplore.exe|
|Opera||C:\Program Files (x86)\Opera\launcher.exe|
Once is finished, click OK to save changes. Repeat the step for all internet browsers that are redirected to the Call Google Chrome misleading web-page.
Call Google Chrome popup automatic removal
Many antivirus companies have created software that help detect adware and thereby remove Call Google Chrome scam from the Chrome, FF, Microsoft Edge and Internet Explorer browsers. Below is a a few of the free applications you may want to run. Your PC system can have a huge number of potentially unwanted software, ‘ad supported’ software and hijackers installed at the same time, so we advise, if any unwanted or malicious program returns after rebooting the computer, then boot your system into Safe Mode and use the antimalware utility once again.
Scan and free your web-browser of Call Google Chrome pop-up scam with Zemana Anti-malware
We suggest using the Zemana Anti-malware. You can download and install Zemana Anti-malware to detect and delete Call Google Chrome pop up scam from the Chrome, Firefox, Microsoft Internet Explorer and Microsoft Edge browsers. When installed and updated, the malicious software remover will automatically scan and detect all threats present on your system.
- Please download Zemana AntiMalware (ZAM) by clicking on the following link and save it directly to your Microsoft Windows Desktop.
Author: Zemana Ltd
Category: Security tools
Update: April 20, 2017
- At the download page, click on the Download button. Your web browser will display the “Save as” dialog box. Please save it onto your Windows desktop.
- When the downloading process is finished, please close all software and open windows on your system. Next, start a file named Zemana.AntiMalware.Setup.
- This will launch the “Setup wizard” of Zemana Anti-Malware onto your computer. Follow the prompts and don’t make any changes to default settings.
- When the Setup wizard has finished installing, the Zemana Anti Malware (ZAM) will launch and open the main window.
- Further, click the “Scan” button .Zemana program will scan through the whole personal computer for the adware that causes web browsers to show misleading Call Google Chrome pop up scam. A scan can take anywhere from 10 to 30 minutes, depending on the number of files on your machine and the speed of your computer. When a malware, adware or potentially unwanted applications are found, the number of the security threats will change accordingly. Wait until the the checking is finished.
- When the scan get finished, you will be opened the list of all found items on your PC.
- You may move items to Quarantine (all selected by default) by simply click the “Next” button. The tool will delete ad supported software that causes multiple misleading Call Google Chrome alerts and pop-ups. After the clean-up is finished, you may be prompted to reboot the PC.
- Close the Zemana and continue with the next step.
Run Malwarebytes to remove Call Google Chrome pop up scam
We recommend using the Malwarebytes Free. You may download and install Malwarebytes to detect adware and thereby get rid of Call Google Chrome pop-up scam from your browsers. When installed and updated, the free malware remover will automatically scan and detect all threats exist on the system.
Download MalwareBytes Free from the following link and save it directly to your MS Windows Desktop.
Category: Security tools
Update: November 9, 2017
After the download is finished, close all software and windows on your system. Double-click the install file called mb3-setup. If the “User Account Control” dialog box pops up as shown on the screen below, click the “Yes” button.
It will open the “Setup wizard” that will help you set up MalwareBytes Anti-Malware (MBAM) on your personal computer. Follow the prompts and do not make any changes to default settings.
Once install is finished successfully, press Finish button. MalwareBytes Anti-Malware (MBAM) will automatically start and you can see its main screen like below.
Now click the “Scan Now” button to perform a system scan with this utility for the adware that causes misleading Call Google Chrome popup scam on your web browser. When a malware, adware or PUPs are detected, the count of the security threats will change accordingly.
After MalwareBytes Anti-Malware (MBAM) completes the scan, MalwareBytes AntiMalware (MBAM) will show a scan report. Review the report and then click “Quarantine Selected” button. The MalwareBytes Anti Malware will delete adware that causes web browsers to display misleading Call Google Chrome pop-up. After finished, you may be prompted to reboot the personal computer.
We recommend you look at the following video, which completely explains the process of using the MalwareBytes to get rid of adware, browser hijacker infection and other malware.
Scan and free your computer of ‘ad supported’ software with AdwCleaner
The AdwCleaner tool is free and easy to use. It can scan and get rid of malicious software, PUPs and adware in Google Chrome, Firefox, Internet Explorer and MS Edge web-browsers and thereby remove all unwanted Call Google Chrome pop up ads. AdwCleaner is powerful enough to find and get rid of malicious registry entries and files that are hidden on the personal computer.
- Download AdwCleaner on your Microsoft Windows Desktop by clicking on the following link.
Author: Xplode, MalwareBytes
Category: Security tools
Update: February 8, 2018
- After the download is done, double click the AdwCleaner icon. Once this tool is started, press “Scan” button for checking your machine for the adware that causes internet browsers to open misleading Call Google Chrome pop-up scam. Depending on your PC, the scan can take anywhere from a few minutes to close to an hour. While the tool is scanning, you may see how many objects and files has already scanned.
- After the scan get finished, AdwCleaner will display a scan report. Next, you need to click “Clean” button. It will show a prompt, click “OK”.
These few simple steps are shown in detail in the following video guide.
How to block Call Google Chrome popup scam
In order to increase your security and protect your PC system against new undesired ads and harmful web sites, you need to run ad blocking program that blocks an access to harmful ads and web sites. Moreover, the program can block the show of intrusive advertising, which also leads to faster loading of pages and reduce the consumption of web traffic.
Installing the AdGuard ad blocker program is simple. First you will need to download AdGuard by clicking on the link below. Save it on your Desktop.
Author: © Adguard
Category: Security tools
Update: November 7, 2017
After the downloading process is complete, double-click the downloaded file to run it. The “Setup Wizard” window will show up on the computer screen as on the image below.
Follow the prompts. AdGuard will then be installed and an icon will be placed on your desktop. A window will show up asking you to confirm that you want to see a quick tutorial like below.
Press “Skip” button to close the window and use the default settings, or click “Get Started” to see an quick tutorial which will help you get to know AdGuard better.
Each time, when you start your computer, AdGuard will run automatically and block popups, Call Google Chrome scam, as well as other harmful or misleading sites. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which can be found on your desktop.
How to Call Google Chrome pop-up scam get installed onto computer
To sum up
Now your system should be clean of the adware which cause misleading Call Google Chrome popup to appear. Remove AdwCleaner. We suggest that you keep AdGuard (to help you block unwanted ads and annoying harmful web-pages) and Zemana (to periodically scan your computer for new malware, browser hijackers and ‘ad supported’ software). Make sure that you have all the Critical Updates recommended for Windows OS. Without regular updates you WILL NOT be protected when new ad-supported softwares, harmful programs and adware are released.
If you are still having problems while trying to get rid of Call Google Chrome popup from your web browser, then ask for help in our Spyware/Malware removal forum.