Have you tried to open a well-known site and found that your web-browser is redirected to a previously unseen site offering to complete YouTube Survey? If you answered ‘Yes’ then your need to know that your computer can be infected with an adware (also known as ‘ad-supported’ software). The adware is a type of malicious software that modifies your machine’s web browser settings so that you will be randomly redirected to unwanted ads and misleading sites such as “YouTube Survey”. Perform the step-by-step instructions below as soon as possible. It will clean your computer from the ‘ad supported’ software and thereby remove unwanted YouTube Survey ads. Moreover, the step by step tutorial will help you to stop the ability to penetrate of more malicious viruses and trojans on your computer.
Of course, the adware may not cause damages to your files or Windows system, but it may show a huge number of unwanted ads. These ads will be injected within the content of web pages that are you opening in your web-browser and can be varied: pop-up ads, in-text ads, different sized banners, offers to install an questionable software. The ads will appear on all pages, including pages where previously you have never seen any advertisements.
In addition to that, as was mentioned earlier, certain ‘ad supported’ software to also modify all web browsers shortcuts which located on your Desktop or Start menu. So, every infected shortcut will try to redirect your internet browser to unwanted ad web-sites like YouTube Survey, certain of which might be malicious. It can make the whole PC more vulnerable to hacker attacks.
Thus, it’s clear that the presence of ‘ad supported’ software on your PC is not desirable, and you need to clean up your personal computer as soon as possible. Follow the steps below in order to remove YouTube Survey pop-up ads.
Remove YouTube Survey popup advertisements
Fortunately, it is not hard to remove adware which created to reroute your internet browser to various ad web-sites such as YouTube Survey. In the following guide, we will provide two methods to free your system of this ad supported software. One is the manual removal solution and the other is automatic removal method. You can select the method that best fits you. Please follow the removal tutorial below to remove YouTube Survey pop up advertisements right now!
How to manually remove YouTube Survey
These steps to remove YouTube Survey redirect without any applications are presented below. Be sure to carry out the step-by-step instructions completely to fully delete this adware which created to reroute your internet browser to various ad sites like YouTube Survey.
Delete suspicious software using Microsoft Windows Control Panel
Some PUPs, browser hijacking software and adware may be uninstalled by uninstalling the free applications they came with. If this way does not succeed, then looking them up in the list of installed applications in MS Windows Control Panel. Use the “Uninstall” command in order to get rid of them.
Windows 8, 8.1, 10
Windows XP, Vista, 7
Next, click “Uninstall a program”
It will display a list of all software installed on your PC. Scroll through the all list, and uninstall any suspicious and unknown applications. To quickly find the latest installed programs, we recommend sort applications by date in the Control panel.
Remove unwanted Scheduled Tasks
If the intrusive YouTube Survey web-page opens automatically on Windows startup or at equal time intervals, then you need to check the Task Scheduler Library and remove all the tasks that have been created by adware.
Press Windows and R keys on your keyboard simultaneously. It will show a prompt that titled with Run. In the text field, type “taskschd.msc” (without the quotes) and click OK. Task Scheduler window opens. In the left-hand side, click “Task Scheduler Library”, as displayed on the screen below.
In the middle part you will see a list of installed tasks. Select the first task, its properties will be display just below automatically. Next, press the Actions tab. Necessary to look at the text which is written under Details. Found something like “explorer.exe http://site.address” or “chrome.exe http://site.address” or “firefox.exe http://site.address”, then you need get rid of this task. If you are not sure that executes the task, then google it. If it’s a component of the adware, then this task also should be removed.
Further click on it with the right mouse button and select Delete as shown on the image below.
Repeat this step, if you have found a few tasks that have been created by ‘ad-supported’ applications. Once is finished, close the Task Scheduler window.
Remove YouTube Survey pop-up ads from Internet Explorer
If you find that IE web-browser settings like start page, new tab page and default search engine having been replaced by ad-supported software that causes a lot of undesired YouTube Survey popup advertisements, then you may restore your settings, via the reset internet browser procedure.
First, run the Internet Explorer, click ) button. Next, click “Internet Options” as displayed in the figure below.
In the “Internet Options” screen select the Advanced tab. Next, click Reset button. The Internet Explorer will open the Reset Internet Explorer settings prompt. Select the “Delete personal settings” check box and click Reset button.
You will now need to reboot your PC system for the changes to take effect. It will remove adware that causes browsers to open intrusive YouTube Survey pop ups, disable malicious and ad-supported internet browser’s extensions and restore the Internet Explorer’s settings such as new tab, startpage and search provider by default to default state.
Remove YouTube Survey pop ups from Google Chrome
Run the Reset internet browser tool of the Chrome to reset all its settings such as home page, new tab and default search engine to original defaults. This is a very useful tool to use, in the case of internet browser redirects to annoying ad sites such as YouTube Survey.
- First run the Chrome and click Menu button (small button in the form of three horizontal stripes).
- It will show the Chrome main menu. Select “Settings” option.
- You will see the Chrome’s settings page. Scroll down and click “Show advanced settings” link.
- Scroll down again and click the “Reset settings” button.
- The Chrome will display the reset profile settings page as shown on the image above.
- Next press the “Reset” button.
- Once this process is finished, your web browser’s home page, newtab page and search provider by default will be restored to their original defaults.
- To learn more, read the post How to reset Chrome settings to default.
Remove YouTube Survey from Firefox by resetting internet browser settings
Resetting your FF is good initial troubleshooting step for any issues with your internet browser program, including the redirect to YouTube Survey web-site.
First, run the FF. Next, click the button in the form of three horizontal stripes (). It will open the drop-down menu. Next, click the Help button ().
In the Help menu click the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page click on “Refresh Firefox” button as shown on the image below.
Confirm your action, click the “Refresh Firefox”.
Disinfect the web browser’s shortcuts to remove YouTube Survey redirect
After installed, this adware may add an argument like “http://site.address” into the Target property of the desktop shortcut for the Mozilla Firefox, Google Chrome, Internet Explorer and MS Edge. Due to this, every time you launch the internet browser, it will display an unwanted ad site.
Open the properties of the browser shortcut. Right click on the shortcut of infected web-browser and select the “Properties” option and it will show the properties of the shortcut. Next, choose the “Shortcut” tab and have a look at the Target field as shown on the screen below.
Normally, if the last word in the Target field is chrome.exe, iexplore.exe, firefox.exe. Be sure to pay attention to the extension, should be “exe”! All shortcuts that have been changed by adware such as YouTube Survey usually point to .bat, .cmd or .url files instead of .exe as shown in the figure below
Another variant, an address has been added at the end of the line. In this case the Target field looks such as …Application\chrome.exe” http://site.address as shown in the figure below.
In order to fix a shortcut, you need to insert right path to the Target field or remove an address (if it has been added at the end). You can use the following information to fix your shortcuts that have been changed by adware.
|Google Chrome||C:\Program Files (x86)\Google\Chrome\Application\chrome.exe|
|Firefox||C:\Program Files\Mozilla Firefox\firefox.exe|
|Microsoft Internet Explorer||C:\Program Files (x86)\Internet Explorer\iexplore.exe|
|C:\Program Files\Internet Explorer\iexplore.exe|
|Opera||C:\Program Files (x86)\Opera\launcher.exe|
Once is done, click OK to save changes. Repeat the step for all web browsers which are rerouted to the YouTube Survey unwanted web page.
Scan your system and remove YouTube Survey popups with free utilities
The ‘ad supported’ software may hide its components which are difficult for you to find out and remove completely. This can lead to the fact that after some time, the ad-supported software which developed to redirect your web browser to various ad web pages such as YouTube Survey again infect your computer. Moreover, We want to note that it is not always safe to remove adware manually, if you don’t have much experience in setting up and configuring the Microsoft Windows operating system. The best way to scan for and remove adware is to run free malware removal programs.
Automatically remove YouTube Survey redirect with Zemana Anti-malware
We advise using the Zemana Anti-malware that are completely clean your personal computer of the adware. The utility is an advanced malware removal program created by (c) Zemana lab. It is able to help you remove potentially unwanted software, hijackers, malicious software, toolbars, ransomware and ad supported software that causes unwanted YouTube Survey popups.
Download Zemana Free on your computer by clicking on the following link.
Author: Zemana Ltd
Category: Security tools
Update: April 20, 2017
After the downloading process is complete, close all applications and windows on your PC system. Double-click the set up file named Zemana.AntiMalware.Setup. If the “User Account Control” dialog box pops up as shown in the figure below, click the “Yes” button.
It will open the “Setup wizard” that will help you install Zemana AntiMalware (ZAM) on your system. Follow the prompts and do not make any changes to default settings.
Once installation is done successfully, Zemana Anti Malware (ZAM) will automatically start and you can see its main screen as shown in the figure below.
Now press the “Scan” button . Zemana Anti Malware utility will start scanning the whole machine to find out ad supported software that causes browsers to display intrusive YouTube Survey pop ups. This process can take quite a while, so please be patient. When a threat is found, the number of the security threats will change accordingly.
After Zemana has completed scanning, Zemana will display a screen that contains a list of malicious software that has been found. Review the scan results and then click “Next” button. The Zemana will remove ad-supported software that causes a huge number of undesired YouTube Survey pop up advertisements and move items to the program’s quarantine. After disinfection is finished, you may be prompted to restart the personal computer.
How to automatically remove YouTube Survey with Malwarebytes
We recommend using the Malwarebytes Free. You can download and install Malwarebytes to find ‘ad supported’ software and thereby remove YouTube Survey redirect from your browsers. When installed and updated, the free malware remover will automatically check and detect all threats present on the computer.
Download MalwareBytes Free from the following link. Save it on your Microsoft Windows desktop or in any other place.
Category: Security tools
Update: November 9, 2017
After the download is finished, close all windows on your computer. Further, open the file named mb3-setup. If the “User Account Control” dialog box pops up as shown in the following example, click the “Yes” button.
It will open the “Setup wizard” that will help you set up MalwareBytes Anti-Malware (MBAM) on the computer. Follow the prompts and don’t make any changes to default settings.
Once install is done successfully, click Finish button. Then MalwareBytes will automatically start and you can see its main window as displayed in the figure below.
Next, click the “Scan Now” button to start checking your computer for the ‘ad supported’ software which cause annoying YouTube Survey pop-up advertisements to appear. Depending on your personal computer, the scan can take anywhere from a few minutes to close to an hour.
Once the checking is finished, you can check all threats detected on your personal computer. Review the report and then press “Quarantine Selected” button.
The MalwareBytes Anti Malware (MBAM) will remove adware which redirects your web browser to unwanted YouTube Survey web-page and move items to the program’s quarantine. Once the clean-up is done, you can be prompted to restart your machine. We recommend you look at the following video, which completely explains the process of using the MalwareBytes Anti-Malware to delete browser hijackers, ad-supported software and other malicious software.
If the problem with YouTube Survey redirect is still remained
AdwCleaner is a free portable application that scans your personal computer for adware which redirects your browser to annoying YouTube Survey page, PUPs and browser hijackers and allows remove them easily. Moreover, it’ll also allow you delete any harmful browser extensions and add-ons.
- Download AdwCleaner from the link below and save it to your Desktop.
Author: Xplode, MalwareBytes
Category: Security tools
Update: February 8, 2018
- Select the directory in which you saved it as Desktop, and then press Save.
- When downloading is complete, start the AdwCleaner, double-click the adwcleaner_xxx.exe file.
- If the “User Account Control” prompts, click Yes to continue.
- In the AdwCleaner window, press the “Scan” to perform a system scan for the adware which redirects your browser to undesired YouTube Survey web-page. This procedure may take some time, so please be patient.
- After AdwCleaner completes the scan, AdwCleaner will show a scan report. Review the scan results and then click “Clean”. If the AdwCleaner will ask you to reboot your PC system, click “OK”.
The steps shown in detail in the following video.
How to stop YouTube Survey pop up ads
In order to increase your security and protect your machine against new intrusive ads and harmful sites, you need to run ad-blocking program that blocks an access to harmful ads and web-pages. Moreover, the program can block the show of intrusive advertising, which also leads to faster loading of web sites and reduce the consumption of web traffic.
Download AdGuard program from the link below. Save it on your Microsoft Windows desktop or in any other place.
Author: © Adguard
Category: Security tools
Update: November 7, 2017
When the download is complete, start the downloaded file. You will see the “Setup Wizard” screen as shown in the figure below.
Follow the prompts. Once the installation is complete, you will see a window as shown below.
You can click “Skip” to close the installation application and use the default settings, or press “Get Started” button to see an quick tutorial which will assist you get to know AdGuard better.
In most cases, the default settings are enough and you do not need to change anything. Each time, when you start your personal computer, AdGuard will run automatically and stop popup ads, web sites such YouTube Survey, as well as other harmful or misleading pages. For an overview of all the features of the application, or to change its settings you can simply double-click on the AdGuard icon, which is located on your desktop.
How was redirect ad-supported software installed on PC
Most of intrusive pop ups like YouTube Survey ads come from browser toolbars, web-browser extensions, BHOs (browser helper objects) and additional software. Most commonly, these items claim itself as applications which improve your experience on the Web by providing a fast and interactive home page or a search engine that does not track you. Remember, how to avoid the unwanted applications. Be cautious, start only reputable software which download from reputable sources. NEVER install any unknown and suspicious software.
To sum up
After completing the few simple steps shown above, your system should be clean from this ad supported software and other malware. The Chrome, Firefox, Internet Explorer and Edge will no longer display undesired YouTube Survey web-page when you surf the Internet. Unfortunately, if the guide does not help you, then you have caught a new adware, and then the best way – ask for help.
Please start a new thread by using the “New Topic” button in the Spyware Removal forum. When posting your HJT log, try to give us some details about your problems, so we can try to help you more accurately. Wait for one of our trained “Security Team” or Site Administrator to provide you with knowledgeable assistance tailored to your problem with the intrusive YouTube Survey advertisements.