If your web-browser began to open unwanted pop-ups titled with Chrome Window, then it could mean your personal computer has become a victim of ‘ad-supported’ software (also known as adware) that usually gets installed as a part of some free software. Do not be surprised, it happens, especially if you are an active Internet user. But this does not mean that you should reconcile with these unwanted redirects and popups. Perform the guidance below to clean your computer ASAP, as the adware can be a way to infect your computer with more dangerous malicious applications such as viruses and trojans. The instructions which follow, I’ll show you how to remove ‘ad supported’ software and thereby get rid of Chrome Window unwanted pop ups from your PC system forever.
What is more, the adware may show pop-ups depend on a web-page that you are visiting. That is, it’s clear that this ad supported software, without your permission, steals your private information such as: your ip address, what is a web page you are viewing now, what you are looking for on the Internet, which links you are clicking, and much, much more. The ad supported software may monetize its functionality by collecting data from your browsing sessions and selling it to third party companies. This puts your personal information at a security risk.
The ‘ad supported’ software usually affects only the Firefox, Google Chrome, Internet Explorer and Microsoft Edge by changing the web browser’s settings or installing a harmful extensions. Moreover, possible situations, when any other browsers will be affected too. The adware will perform a scan of the machine for internet browser shortcuts and modify them without your permission. When it infects the web browser shortcuts, it’ll add the argument such as ‘http://site.address’ into Target property. So, each time you start the web browser, you will see an unwanted Chrome Window web site.
So, obviously, you need to get rid of the adware as soon as possible. Use the free few simple steps below. This guide will help you clean your PC system of adware and thereby get rid of the Chrome Window unwanted pop up.
Table of contents
- What is Chrome Window pop-up
- How to remove Chrome Window pop up
- How to manually remove Chrome Window redirect
- Run free malware removal utilities to completely remove Chrome Window popups
- Block Chrome Window pop-ups and other undesired pages
- Where the Chrome Window pop up comes from
- Final words
How to remove Chrome Window pop up
Even if you’ve the up-to-date classic antivirus installed, and you’ve checked your personal computer for malicious software and removed anything found, you need to do the tutorial below. The Chrome Window popup removal is not simple as installing another antivirus. Classic antivirus programs are not created to run together and will conflict with each other, or possibly crash Windows. Instead we recommend complete the manual steps below after that run Zemana Anti-malware, Malwarebytes or AdwCleaner, which are free applications dedicated to detect and delete adware that redirects your web-browser to intrusive Chrome Window web page. Use these tools to ensure the ad supported software is removed.
How to manually remove Chrome Window redirect
The step-by-step guide will help you remove Chrome Window popups. These Chrome Window removal steps work for the Google Chrome, Microsoft Internet Explorer, Mozilla Firefox and MS Edge, as well as every version of MS Windows operating system.
Uninstall suspicious applications using Control Panel
It’s of primary importance to first identify and remove all potentially unwanted software, adware applications and browser hijackers through ‘Add/Remove Programs’ (Windows XP) or ‘Uninstall a program’ (Windows 10, 8, 7) section of your Microsoft Windows Control Panel.
- If you are using Windows 8, 8.1 or 10 then click Windows button, next click Search. Type “Control panel”and press Enter.
- If you are using Windows XP, Vista, 7, then click “Start” button and press “Control Panel”.
- It will show the Windows Control Panel.
- Further, click “Uninstall a program” under Programs category.
- It will display a list of all applications installed on the machine.
- Scroll through the all list, and uninstall suspicious and unknown software. To quickly find the latest installed applications, we recommend sort programs by date.
See more details in the video guide below.
Disinfect the internet browser’s shortcuts to get rid of Chrome Window redirect
After the ad-supported software is started, it can also change the browser’s shortcuts, adding an argument such as “http://site.address” into the Target field. Due to this, every time you launch the browser, it will show an intrusive site.
To clear the browser shortcut, right-click to it and select Properties. On the Shortcut tab, locate the Target field. Click inside, you will see a vertical line – arrow pointer, move it (using -> arrow key on your keyboard) to the right as possible. You will see a text such as “http://site.address” which has been added here. You need to delete it.
When the text is removed, press the OK button. You need to clean all shortcuts of all your web browsers, as they may be infected too.
Remove Chrome Window redirect from FF by resetting browser settings
The Firefox reset will keep your personal information like bookmarks, passwords, web form auto-fill data, recover preferences and security settings, remove redirects to annoying Chrome Window web-site and ad supported software.
First, run the Mozilla Firefox and click button. It will open the drop-down menu on the right-part of the web browser. Further, press the Help button () as shown in the figure below
In the Help menu, select the “Troubleshooting Information” option. Another way to open the “Troubleshooting Information” screen – type “about:support” in the web-browser adress bar and press Enter. It will open the “Troubleshooting Information” page as shown below. In the upper-right corner of this screen, click the “Refresh Firefox” button.
It will open the confirmation dialog box. Further, click the “Refresh Firefox” button. The Mozilla Firefox will start a process to fix your problems that caused by the adware that causes a large number of unwanted Chrome Window popup. After, it is finished, click the “Finish” button.
Remove Chrome Window pop ups from Microsoft Internet Explorer
In order to restore all browser start page, new tab and search provider by default you need to reset the Internet Explorer to the state, which was when the Windows was installed on your computer.
First, run the Internet Explorer. Next, click the button in the form of gear (). It will open the Tools drop-down menu, press the “Internet Options” like below.
In the “Internet Options” window click on the Advanced tab, then press the Reset button. The IE will open the “Reset Internet Explorer settings” window as shown in the figure below. Select the “Delete personal settings” check box, then press “Reset” button.
You will now need to restart your machine for the changes to take effect.
Remove Chrome Window redirect from Chrome
Reset Chrome settings is a simple way to delete the browser hijackers, malicious and ‘ad-supported’ extensions, as well as to recover the web-browser’s startpage, newtab page and default search provider that have been replaced by ad-supported software that causes multiple intrusive popups and popups.
- First run the Google Chrome and press Menu button (small button in the form of three horizontal stripes).
- It will show the Chrome main menu. Select “Settings” option.
- You will see the Google Chrome’s settings page. Scroll down and click “Show advanced settings” link.
- Scroll down again and click the “Reset settings” button.
- The Google Chrome will show the reset profile settings page as shown on the image above.
- Next press the “Reset” button.
- Once this task is done, your web browser’s newtab, startpage and search provider by default will be restored to their original defaults.
- To learn more, read the blog post How to reset Google Chrome settings to default.
Remove unwanted Scheduled Tasks
Once installed, the ad-supported software can add a task in to the Windows Task Scheduler Library. Due to this, every time when you launch your computer, it will display Chrome Window intrusive site. So, you need to check the Task Scheduler Library and remove all harmful tasks that have been created by adware.
Press Windows and R keys on the keyboard at the same time. This displays a prompt that titled as Run. In the text field, type “taskschd.msc” (without the quotes) and click OK. Task Scheduler window opens. In the left-hand side, click “Task Scheduler Library”, as shown on the image below.
In the middle part you will see a list of installed tasks. Please select the first task, its properties will be open just below automatically. Next, press the Actions tab. Pay attention to that it launches on your computer. Found something like “explorer.exe http://site.address” or “chrome.exe http://site.address”, then remove this harmful task. If you are not sure that executes the task, check it through a search engine. If it’s a component of the malicious software, then this task also should be removed.
Having defined the task that you want to remove, then click on it with the right mouse button and select Delete as shown on the screen below.
Repeat this step, if you have found a few tasks that have been created by ‘ad-supported’ program. Once is complete, close the Task Scheduler window.
Run free malware removal utilities to completely remove Chrome Window popups
After completing the manual removal guidance above all unwanted applications and browser’s extensions which causes web-browser redirects to the Chrome Window page should be uninstalled. If the problem with Chrome Window pop ups is still remained, then we suggest to scan your system for any remaining malicious components. Use recommended free adware removal software below.
Scan and free your web-browser of Chrome Window pop-up with Zemana Anti-malware
Zemana Anti-malware highly recommended, because it can detect security threats such adware and ‘ad supported’ softwares that most ‘classic’ antivirus programs fail to pick up on. Moreover, if you have any Chrome Window pop-ups removal problems which cannot be fixed by this tool automatically, then Zemana Anti-malware provides 24X7 online assistance from the highly experienced support staff.
Download Zemana Anti-Malware on your machine from the link below. Save it on your Windows desktop or in any other place.
Author: Zemana Ltd
Category: Security tools
Update: March 3, 2018
After the download is finished, close all applications and windows on your PC system. Double-click the setup file named Zemana.AntiMalware.Setup. If the “User Account Control” prompt pops up as shown in the figure below, click the “Yes” button.
It will open the “Setup wizard” that will help you install Zemana Anti Malware on your personal computer. Follow the prompts and do not make any changes to default settings.
Once install is done successfully, Zemana Anti-Malware will automatically start and you can see its main screen as shown on the image below.
Now click the “Scan” button to perform a system scan for the ‘ad supported’ software that cause annoying Chrome Window pop-ups to appear. A system scan may take anywhere from 5 to 30 minutes, depending on your computer. During the scan it’ll detect all threats exist on your computer.
After the system scan is finished, it will open a scan report. Review the scan results and then press “Next” button. The Zemana Anti Malware will start to remove adware which causes unwanted Chrome Window pop ups. Once that process is finished, you may be prompted to reboot the computer.
Remove Chrome Window pop-up with Malwarebytes
You can remove Chrome Window pop-ups automatically with a help of Malwarebytes Free. We advise this free malicious software removal tool because it can easily get rid of browser hijacker infections, ‘ad supported’ software, potentially unwanted applications and toolbars with all their components such as files, folders and registry entries.
- Download Malwarebytes (MBAM) by clicking on the link below.
Category: Security tools
Update: March 20, 2018
- When downloading is finished, close all applications and windows on your PC. Open a folder in which you saved it. Double-click on the icon that’s named mb3-setup.
- Further, click Next button and follow the prompts.
- Once install is finished, press the “Scan Now” button to begin scanning your PC for the ad supported software which redirects your web browser to intrusive Chrome Window web-page. When a threat is detected, the number of the security threats will change accordingly.
- After it completes the scan, it’ll show a list of all items found by this tool. You may move items to Quarantine (all selected by default) by simply click “Quarantine Selected”. After the procedure is done, you can be prompted to reboot your computer.
The following video offers a step by step instructions on how to get rid of browser hijackers, ad-supported software and other malware with Malwarebytes.
Double-check for potentially unwanted programs with AdwCleaner
If MalwareBytes antimalware or Zemana anti-malware cannot delete this ‘ad supported’ software, then we suggests to run the AdwCleaner. AdwCleaner is a free removal tool for hijacker infections, PUPs, toolbars and adware that causes a lot of unwanted Chrome Window pop-up.
Download AdwCleaner utility by clicking on the link below. Save it to your Desktop so that you can access the file easily.
Author: Xplode, MalwareBytes
Category: Security tools
Update: November 17, 2018
After the download is done, open the file location and double-click the AdwCleaner icon. It will start the AdwCleaner utility and you will see a screen as shown on the image below. If the User Account Control prompt will ask you want to open the program, press Yes button to continue.
Next, click “Scan” to perform a system scan for the adware that developed to redirect your web-browser to unwanted Chrome Window page. This procedure may take quite a while, so please be patient. While the utility is checking, you may see count of objects and files has already scanned.
Once the scan get finished is complete, it’ll open a screen that contains a list of malware that has been found as shown in the figure below.
You may move threats to Quarantine (all selected by default) by simply click “Clean” button. It will display a prompt. Click “OK” button. The AdwCleaner will begin to remove adware that cause unwanted Chrome Window popup to appear. After the cleaning procedure is done, the tool may ask you to restart your PC. After restart, the AdwCleaner will display the log file.
All the above steps are shown in detail in the following video instructions.
Block Chrome Window pop-ups and other undesired pages
Use ad-blocker application like AdGuard in order to stop popups, malvertisements, pop-ups and online trackers, avoid having to install harmful and adware browser plug-ins and add-ons which affect your personal computer performance and impact your PC security. Browse the Internet anonymously and stay safe online!
Download AdGuard program by clicking on the following link.
Author: © Adguard
Category: Security tools
Update: July 17, 2017
After the download is complete, run the downloaded file. You will see the “Setup Wizard” screen as shown on the screen below.
Follow the prompts. When the installation is done, you will see a window as on the image below.
You can press “Skip” to close the install application and use the default settings, or press “Get Started” button to see an quick tutorial that will help you get to know AdGuard better.
In most cases, the default settings are enough and you don’t need to change anything. Each time, when you start your system, AdGuard will start automatically and stop pop-ups, Chrome Window redirect, as well as other harmful or misleading pages. For an overview of all the features of the application, or to change its settings you can simply double-click on the AdGuard icon, which can be found on your desktop.
Where the Chrome Window pop up comes from
Now your PC system should be free of the ‘ad supported’ software which causes annoying Chrome Window pop up. Remove AdwCleaner. We suggest that you keep AdGuard (to help you stop unwanted popup and unwanted malicious web-sites) and Zemana Anti-malware (to periodically scan your personal computer for new hijacker infections, malware and ad supported software). Probably you are running an older version of Java or Adobe Flash Player. This can be a security risk, so download and install the latest version right now.
If you are still having problems while trying to delete Chrome Window popups from the Chrome, Firefox, Edge and IE, then ask for help in our Spyware/Malware removal forum.