There are many types of malware and one of them is adware (also known as ‘ad-supported’ software). The adware, which causes the appearance of tracking.adsrvtrk.agency advertisements or the redirect to this unwanted page, have a negative impact on the functioning of your personal computer. It modifies system settings, generates lots of various ads, slows down the Google Chrome, Mozilla Firefox, MS Edge and Microsoft Internet Explorer and the speed of your internet connection. Moreover, it may lead to the fact that web-sites are slow to load and the browser interface can even freeze. The main function of the ad-supported software is showing advertisements, so it may redirect your internet browser to an unwanted page like tracking.adsrvtrk.agency, instead of the one that you want to visit. Even if you try to type an address into the browser’s address bar, then the web-browser is anyway will display an unwanted ad web-page.
The ad-supported software usually affects only the Firefox, Google Chrome, Microsoft Internet Explorer and Microsoft Edge by changing the browser’s settings or installing a dangerous extensions (addons). Moreover, possible situations, when any other web browsers will be affected too. The adware will perform a scan of the personal computer for browser shortcuts and modify them without your permission. When it infects the web browser shortcuts, it will add the argument such as ‘http://site.address’ into Target property. So, each time you open the web browser, you will see an annoying tracking.adsrvtrk.agency web page.
Technically, the ‘ad supported’ software is not a virus, but it does bad things, it generates a ton of ads, hindering or completely blocking the work in the web-browser. It may install other unknown and unwanted programs without your permission, force you to visit malicious web sites. Moreover, the ad supported software can download and install web browser hijacker. Once installed, it will change your start page with an unwanted site.
Instructions, which is shown below, will allow you to clean your PC from the adware as well as remove tracking.adsrvtrk.agency annoying pop-ups from the Chrome, Mozilla Firefox, Microsoft Edge and IE and other browsers.
How can you protect your machine from tracking.adsrvtrk.agency advertisements
How to manually remove tracking.adsrvtrk.agency advertisements
Without a doubt, the adware is harmful to your machine. So you need to quickly and completely remove this dangerous software. To delete this adware, you can use the manual removal that are given below, or use an anti-malware utility for removing harmful programs, such as Malwarebytes Anti-malware and AdwCleaner (both are free). I note that we recommend that you use automatic removal, which will assist you to delete tracking.adsrvtrk.agency redirect easily and safely. Manual removal is best used only if you are well versed in personal computer or in the case where adware is not removed automatically.
- Uninstall suspicious and unknown applications by using Windows Control Panel
- Remove tracking.adsrvtrk.agency redirect from Mozilla Firefox
- Remove tracking.adsrvtrk.agency from Google Chrome
- Remove tracking.adsrvtrk.agency pop-ups from IE
- Disinfect the browser’s shortcuts to delete tracking.adsrvtrk.agency redirect
- Get rid of unwanted Scheduled Tasks
Uninstall suspicious and unknown applications by using Windows Control Panel
Press Windows key , then click Search . Type “Control panel”and press Enter. If you using Windows XP or Windows 7, then click “Start” and select “Control Panel”. It will display the Windows Control Panel as shown below.
Next, press “Uninstall a program”
It’ll open a list of all applications. Scroll through the all list and remove any suspicious and unknown applications.
Remove tracking.adsrvtrk.agency redirect from Mozilla Firefox
If the Firefox settings have been replaced by the adware, then resetting it to the default state can help you to remove the redirect onto tracking.adsrvtrk.agency web-page.
First, run the Mozilla Firefox and press button. It will display the drop-down menu on the right-part of the internet browser. Next, press the Help button () as on the image below.
In the Help menu, select the “Troubleshooting Information” option. Another way to open the “Troubleshooting Information” screen – type “about:support” in the web-browser address bar and press Enter. It will open the “Troubleshooting Information” page as shown below. In the upper-right corner of this screen, click the “Refresh Firefox” button.
It will show the confirmation prompt, click the “Refresh Firefox” button. The Firefox will begin a process to fix your problems that caused by the adware. When it’s finished, click the “Finish” button
Remove tracking.adsrvtrk.agency from Google Chrome
Reset Chrome settings is a simple way to remove the malicious and ad-supported extensions, as well as to restore the web-browser’s homepage, new tab page and search engine by default that have been modified by adware.
- Open the Chrome, then press the Menu icon (icon in the form of three horizontal stripes).
- It will display the Google Chrome main menu. Click the “Settings” menu.
- Next, press the “Show advanced settings” link, that located at the bottom of the Settings page.
- Further, press the “Reset settings” button, which located at the bottom of the Advanced settings page.
- The Google Chrome will open the reset settings dialog box as shown on the screen above.
- Confirm the web browser’s reset by clicking on the “Reset” button.
- To learn more, look the post How to reset Google Chrome settings to default.
Remove tracking.adsrvtrk.agency pop-ups from IE
First, run the Internet Explorer, then press button. Next, click “Internet Options” as shown in the figure below.
In the “Internet Options” screen select the Advanced tab. Next, click the “Reset” button. The Internet Explorer will show the “Reset Internet Explorer” settings prompt. Select the “Delete personal settings” check box and click Reset button.
You will now need to restart your machine for the changes to take effect. It will restore the Internet Explorer’s settings such as home page, newtab page and search provider by default to default state, disable ad-supported web-browser’s extensions and thereby remove the redirect to tracking.adsrvtrk.agency unwanted web-page.
Disinfect the browser’s shortcuts to delete tracking.adsrvtrk.agency redirect
Once the ad-supported software is started, it can also change the web-browser’s shortcuts, adding an argument similar “http://site.address” into the Target field. Due to this, every time you start the browser, it will be redirected to an annoying ads.
To clear the internet browser shortcut, right-click to it and select Properties. On the Shortcut tab, locate the Target field. Click inside, you will see a vertical line – arrow pointer, move it (using -> arrow key on your keyboard) to the right as possible. You will see a text that begins with “http://” which has been added here. You need to remove it.
When the argument is removed, click the OK button. You need to clean all shortcuts of all your web-browsers, as they may be infected too.
Get rid of unwanted Scheduled Tasks
If the unwanted tracking.adsrvtrk.agency web-site opens automatically on Windows startup or at equal time intervals, then you need to check the Task Scheduler Library and delete all the tasks that have been created by malicious program.
Press Windows and R keys on the keyboard simultaneously. This shows a prompt that called Run. In the text field, type “taskschd.msc” (without the quotes) and click OK. Task Scheduler window opens. In the left-hand side, press “Task Scheduler Library”, as on the image below.
In the middle part you will see a list of installed tasks. Select the first task, its properties will be show just below automatically. Next, click the Actions tab. Pay attention to that it launches on your computer. Found something like “explorer.exe http://site.address” or “chrome.exe http://site.address”, then you need get rid of it. If you are not sure that executes the task, check it through a search engine. If it’s a component of the ‘ad-supported’ programs, then this task also should be removed.
Having defined the task that you want to remove, then click on it with the right mouse button and select Delete like below.
Repeat this step, if you have found a few tasks that have been created by ‘ad-supported’ program. Once is finished, close the Task Scheduler window.
How to remove tracking.adsrvtrk.agency automatically
Manual removal is not always as effective as you might think. Often, even the most experienced users can not completely remove tracking.adsrvtrk.agency redirect from the infected computer. This is because the adware can hide its components which are difficult for you to find out and remove completely. This may lead to the fact that after some time, the adware again infect your computer and it will begin to display unwanted tracking.adsrvtrk.agency advertisements. Moreover, I want to note that it is not always safe to delete adware manually, if you do not have much experience in setting up and configuring the machine.
I suggest using the Malwarebytes Free which are completely clean your PC system. It’s an advanced malware removal program developed by (c) Malwarebytes lab. This application uses the world’s most popular anti-malware technology. It is able to help you remove browser hijackers, malware, adware, toolbars, ransomware and other security threats from your computer for free.
Now, click the link below to download Malwarebytes Free on your system. Save it on your Windows desktop or in any other place.
Category: Security tools
Update: August 31, 2017
After the download is finished, close all applications on your PC. Next, launch the setup file named mb3-setup. If the “User Account Control” dialog box pops up as shown on the image below, click the Yes button.
It will show the “Setup wizard” which will help you install Malwarebytes on your computer. Follow the prompts and don’t make any changes to default settings.
Once setup is finished successfully, click Finish button. Then Malwarebytes will automatically start and you can see its main screen like below.
Now click the “Scan Now” button . This will start scanning the whole computer to find out ad supported software which cause a redirect to tracking.adsrvtrk.agency. When the ad-supported software or malware is found, the number of the detected objects will change accordingly. Wait until the the checking is done. Please be patient.
Once the scan is done, you can check all threats detected on your system. Make sure all entries have “checkmark” and click “Quarantine Selected” button. The Malwarebytes will begin removing malware and ad supported software which cause tracking.adsrvtrk.agency pop-ups. Once disinfection is complete, you may be prompted to restart your PC.
I suggest you look at the following video, which completely explains the procedure of using the Malwarebytes program to get rid of adware and other malware.
Stop tracking.adsrvtrk.agency pop-up ads and other annoying web sites
To increase your security and protect your PC system against new unwanted advertisements and malicious pages, you need to use application that stops access to dangerous ads and pages. Moreover, the program can block the open of intrusive advertising, which also leads to faster loading of web sites and reduce the consumption of web traffic.
Download AdGuard program from the following link.
Author: © Adguard
Category: Security tools
Update: May 10, 2017
Once the download is finished, launch the file named adguardInstaller. You will see the “Setup Wizard” screen like below.
Follow the prompts. Once the installation is finished, you will see a window as shown below.
You can press “Skip” to close the installation program and use the default settings, or press “Get Started” button to see an quick tutorial which will help you get to know AdGuard better.
In most cases, the default settings are enough and you do not need to change anything. Each time, when you start your system, AdGuard will start automatically and block pop-up ads, web-sites like tracking.adsrvtrk.agency, as well as other harmful or misleading web pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which is located on your Windows desktop.
If the problem with tracking.adsrvtrk.agency is still remained
If MalwareBytes cannot delete tracking.adsrvtrk.agency redirect, then we suggests to use the AdwCleaner. AdwCleaner is a free removal tool for adware, browser hijackers, PUPs, toolbars.
- Download AdwCleaner by clicking on the link below.
Category: Security tools
Update: August 29, 2017
- Double click the AdwCleaner icon. Once the tool is launched the main screen will appear as shown on the image above.
- Now, press the “Scan” button to perform a system scan for the adware which generates tracking.adsrvtrk.agency ads.
- When it has finished scanning your system, AdwCleaner will display a scan report. Review the report and then click “Clean” button. It will open a dialog box, click “OK” button.
The following video explains the instructions above on how to get rid of ‘ad supported’ software with AdwCleaner.
Now your personal computer should be clean of the tracking.adsrvtrk.agency pop-ups. Remove AdwCleaner. We suggest that you keep AdGuard (to help you block unwanted pop-up ads and annoying malicious web sites) and Malwarebytes (to periodically scan your computer for new malware and ad-supported software). Probably you are running an older version of Java or Adobe Flash Player. This can be a security risk, so download and install the latest version right now.
If you are still having problems while trying to delete tracking.adsrvtrk.agency ads from your machine, then ask for help in our Spyware/Malware removal forum.